Operations Specialist

5 days ago

Delhi, Delhi, India Cialfo Full time ₹ 30,00,000 - ₹ 60,00,000 per year

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We're one of the fastest-growing tech startups in the region, consistently charting new heights

About This Role
The Operations Specialist will play a pivotal role in ensuring seamless execution of operational processes that support partner and internal team objectives. This role involves managing contracts and data workflows, preparing high-quality reports, coordinating partner deliverables, supporting events, and driving cross-functional initiatives. The ideal candidate will bring strong organizational skills, a collaborative mindset, and the ability to work effectively in a fast-paced, deadline-driven environment.

What You Will Be Doing

  • Manage end-to-end operational workflows, including contract processing and data management across internal platforms.
  • Prepare accurate and insightful operational and performance reports for stakeholders.
  • Coordinate the creation and delivery of partner assets in collaboration with internal teams.
  • Support the planning, logistics, and execution of events, ensuring smooth delivery and stakeholder satisfaction.
  • Collaborate with cross-functional teams to implement projects and process improvements.
  • Maintain accurate records, documentation, and system updates to ensure data integrity and operational efficiency.

About You

  • Qualifications

  • Bachelor's degree in Business Administration, Operations, or a related field.

  • Experience

  • 1–2 years of experience in operations, business coordination, or process management.

  • Experience in EdTech, SaaS, or service-driven industries preferred.

  • Proficiency in Microsoft Office Suite; experience with Airtable or similar workflow tools is an advantage.

  • Skills and Qualities

  • Strong analytical and problem-solving capabilities.

  • Exceptional organizational skills with high attention to detail.
  • Excellent communication and interpersonal skills for effective stakeholder engagement.
  • Ability to work independently and manage multiple priorities in a dynamic environment.

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