Client Experience Consultant

Fourth Quadrant

Fourth Quadrant is a premium consulting, coaching, and training organization committed to enabling growth and transformation through people. We partner with organizations on a wide range of solutions—Leadership Development, Talent Strategy, Organizational Development, Culture Transformation, and Coaching Interventions—all designed to unlock performance and business impact. For more details:

***Only Mumbai based profiles, Don't apply if you are not from Mumbai***

Role Overview

We are looking for a Client Experience – Consultant (Business Development) with 5–10 years of experience who brings a strong flair for consultative selling. This role is critical in driving growth across Fourth Quadrant's portfolio of solutions, with a focus on building meaningful client relationships, uncovering organizational needs, and positioning strategic, high-value interventions.

The ideal candidate is commercially sharp, consultative in approach, and comfortable engaging with CXOs, HR leaders, and business heads on complex people and organizational challenges.

Key Responsibilities

 Business Growth & Consultative Selling

o Drive revenue growth across the portfolio—Leadership Development, Talent Strategy, OD, and Culture solutions.

o Acquire new clients and grow existing accounts through consultative engagement.

o Consistently deliver on monthly, quarterly, and annual sales targets.

 Client Engagement & Advisory

o Build trusted relationships with senior decision-makers, positioning Fourth Quadrant as a strategic partner.

o Conduct discovery conversations to diagnose client needs and co-create tailored solutions.

o Deliver impactful client pitches, proposals, and presentations.

 Market Development & Pipeline

o Generate opportunities via cold outreach, industry networking, referrals, HR forums, and digital platforms.

o Develop and manage a robust sales pipeline with clear forecasting.

o Map key accounts and drive multi-stakeholder engagement.

 Collaboration & Solutioning

o Work closely with consulting and delivery teams to design solutions aligned with client challenges.

o Ensure seamless handover from sales to execution, maintaining accountability for client success.

 Industry & Market Intelligence

o Stay updated on HR, leadership, and talent trends shaping the market.

o Track competitor offerings and strengthen positioning through insights.

Key Actions expected:

 Conduct client meetings (virtual & face-to-face) with CXOs, CHROs, L&OD Heads and business leaders.

 Lead needs assessments and design consultative proposals.

 Develop tailored pitches and presentations for strategic projects.

 Drive cross-sell and upsell opportunities across existing client accounts.

 Represent Fourth Quadrant at industry events and HR leadership forums.

Qualifications & Skills:

 Graduate/Postgraduate in Business/HR/Management.

 5–10 years of B2B consultative selling experience, preferably in consulting, training, HR, or talent domains.

 Proven track record in enterprise account management and business development.

 Strong ability to engage, influence, and build trust with CXO-level stakeholders.

 Excellent written, verbal, and presentation skills.

 Entrepreneurial mindset—organized, persistent, and driven to deliver results.

 Proficiency in MS Office.

Why Join Fourth Quadrant?

 Play a key role in expanding a fast-growing consulting firm.

 Work on strategic, high-impact leadership and talent projects with leading organizations.

 Opportunity to engage with senior leaders and decision-makers across industries.

 Collaborative, entrepreneurial culture with room to grow and innovate.