Beauty Head

2 days ago

Chennai, Tamil Nadu, India VLCC Full time ₹ 4,80,000 - ₹ 7,20,000 per year

About the job:

Job Title: BDS + Fellowship in Cosmetology
Location: Chennai
No of Vacancies: 10
Reports To: Centre Head / Regional Technical Head

Role Purpose
The Beauty Specialist is responsible for leading the Beauty Department at VLCC Clinics, ensuring technical excellence, driving sales across Beauty/Derma/Products, and maintaining the highest standards of customer satisfaction and operational efficiency. This role blends hands-on technical expertise, team leadership, and business acumen to deliver superior service and revenue outcomes.

Key Responsibilities
Sales & Revenue Growth
Achieve monthly sales targets across Beauty, Derma, and Product categories.
Upsell/cross-sell treatments and packages, ensuring revenue maximization.
Contribute to centre-wide sales events and promotions.
Customer Excellence
Conduct consultations and ensure every client receives accurate diagnosis and treatment plans.
Drive client satisfaction with consistent follow-ups, zero-session protocols, and NPS above 90%.
Resolve escalations and maintain long-term client relationships.
Technical & Operational Excellence
Ensure strict adherence to SOPs for all beauty and derma services.
Maintain hygiene, safety, and proper usage of equipment, consumables, and stock.
Supervise beauty staff and assist doctors in dermatology procedures.
Team Leadership & Development
Lead, coach, and motivate the Beauty team (therapists, stylists, technicians).
Conduct staff training on new services, promotions, and SOPs.
Manage duty rosters, grooming, discipline, and performance.
Reporting & Compliance
Submit daily/weekly/monthly reports on sales, service, and customer metrics.
Track competition and share market insights with management.
Ensure compliance with corporate, medical, and safety standards.
Skills & Competencies
Strong technical knowledge of beauty services (skin & hair treatments).
Proven ability to drive sales through consultative engagement.
Excellent communication, interpersonal, and leadership skills.
Customer-centric mind-set with problem-solving ability.
Ability to work in shifts and handle promotional/outdoor activities.

What We Offer
Competitive salary + performance incentives.
50% employee discounts on VLCC services, products, and institute courses.
Group medical insurance & maternity benefits.
Training, certifications, and career growth across VLCCs 310+ global centres.

Who can apply:

Only those candidates can apply who:

have minimum 4 years of experience

Salary:

₹ 4,80,000 - 7,20,000 /year

Experience:

4 year(s)

Deadline:

:59:59

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