Technical Solutions Engineer, Networking

6 days ago

Bengaluru, Karnataka, India Google Full time
Minimum qualifications:
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
  • 5 years of experience reading or debugging code with one of the following: Java, C, C++, .NET, Python, Shell, Perl, or JavaScript.
  • Ability to communicate in English fluently to support client relationship management in this region.
Preferred qualifications:
  • Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, and other performance issues at the packet level.
  • Experience with any of these cloud solutions: SQL database administration, Google App Engine, open source software communities, Cloud networking solutions, or distributed computing technology.
  • Experience implementing, administering, and troubleshooting network infrastructure devices.
  • Knowledge of networking fundamentals (TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing, etc.).
  • System/network administrator level knowledge of Linux/Unix systems.
  • Knowledge of basic web technologies (HTTP, HTML, DNS, TCP, etc.).


About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Technical Solutions Engineer, you will own our large and important customer issues in addition to providing level two support to our other support teams. You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud.
In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will make our products easier to adopt and use by making improvements to the product, tools, processes and documentation. Our Technical Solutions team is driven by customers and you will help drive the success of Google Cloud by understanding and advocating for our customers' issues.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.



Responsibilities
  • Work as part of a team of Engineers/Consultants that globally ensure 24 hour customer support. This will include a need to sometimes work non-standard hours/shifts, and may include weekends as needed.
  • Manage the customer's problem through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products.
  • Act as a consultant and subject matter expert for internal stakeholders in Engineering, Sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
  • Develop an in-depth understanding of Google Cloud networking technologies, including internal implementation details.
  • Improve the supportability of Google Cloud networking technologies by working with product engineering teams. Collaboration includes working with product engineering teams on product launches and to help product teams understand customer issues to improve existing products.

  • Technical Solutions Engineer, Networking

    1 week ago

    Bengaluru, Karnataka, India Google Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Minimum qualifications:Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.5 years of experience reading or debugging code with one of the following: Java, C, C++, .NET, Python, Shell, Perl, or JavaScript.Ability to communicate in English fluently to support client relationship management in this...

  • Technical Solutions Engineer, Networking

    1 week ago

    Bengaluru, Karnataka, India Google Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Minimum qualifications:Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.5 years of experience reading or debugging code with one of the following: Java, C, C++, .NET, Python, Shell, Perl, or JavaScript.Ability to communicate in English fluently to support client relationship management in this...

  • Technical Solutions Engineer Manager, Networking

    1 week ago

    Bengaluru, Karnataka, India Google Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Minimum qualifications:Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.13 years of experience in troubleshooting and advocating for customer's needs, and triaging technical issues (e.g., hardware, software, application, operational, process).13 years of experience with two or more of the following: Web...

  • Technical Solutions Engineer Manager, Networking

    2 weeks ago

    Bengaluru, Karnataka, India Google Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Note: By applying to this position you will have an opportunity to share your preferred working location from the following:Pune, Maharashtra, India; Bengaluru, Karnataka, India.Minimum qualifications:Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.13 years of experience in troubleshooting and advocating...

  • data networking engineer

    2 weeks ago

    Bengaluru, Karnataka, India Talent Seeds Corporate Solutions Full time US$ 85,000 - US$ 1,70,000 per year

    Job SummaryWe are seeking a highly skilled and customer-focused Data Networking Pre-Sales Engineer to support the sales team by providing technical expertise, solution design, and customer engagement. The ideal candidate should have strong knowledge of networking technologies, solution architecture, and the ability to translate business requirements into...

  • Network Engineer

    3 days ago

    Bengaluru, Karnataka, India, Karnataka Throne Solutions Full time

    Job Title: Network EngineerCompany: Throne SolutionsLocation: Bengaluru, IndiaEmployment Type: Contract-Based (Hybrid)Job OverviewThrone Solutions is seeking an experienced and proactive Network Engineer for an on-site, contract-based role in Bengaluru. The ideal candidate will have hands-on experience in network configuration, troubleshooting, monitoring,...

  • Technical Specialist- Network Engineer

    2 days ago

    Bengaluru, Karnataka, India Careernet Full time

    Key Skills: Network Engineer, SDWAN, LAN/WAN, MPLS, VPNRoles and Responsibilities:Demonstrate strong network analysis and troubleshooting skills.Provide Level 2/Level 3 support, managing the highest level of escalations within the team.Work independently on critical technical aspects of LAN/WAN technology.Collaborate with internal and external customers,...

  • Technical Solutions Engineer 2

    4 days ago

    Bengaluru, Karnataka, India Akamai Full time

    Role & responsibilitiesAs a Technical Support Engineer II,you will be responsible for:Learning and gaining in depth experience in Akamai's Guardicore Segmentation, zero trust network security.Working as a trusted support partner to resolve customer quesons and issues.Owning the problem resoluon and collaborang with internal teams.Leading invesgaons on...

  • Network Technical Support

    2 weeks ago

    Bengaluru, Karnataka, India JoulestoWatts Business Solutions Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Location: Bangalore, India Work Type: Full-Time | 24x7 Rotational ShiftsAbout UsAt Poly – an HP company, we believe work is no longer a place – it's what you do and how you do it. We design and engineer beautifully crafted audio and video collaboration products that empower people to connect and create from anywhere.If you're a problem-solver,...

  • Network Engineer

    2 weeks ago

    Bengaluru, Karnataka, India MNR solutions pvt Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Position: Network EngineerLocation: Chennai & BengaluruExperience: 8–10 YearsMandate SkillsArista DCArubaF5 Load BalancerSolarWindsSD-WANJob DescriptionWe are seeking an experienced Network Engineer to design, implement, and maintain secure and scalable network infrastructure across corporate offices and data centers. The ideal candidate will serve as a...