Technical Solutions Engineer 2
2 days ago
Role & responsibilities
As a Technical Support Engineer II,
you will be responsible for:
- Learning and gaining in depth experience in Akamai's Guardicore Segmentation, zero trust network security.
 - Working as a trusted support partner to resolve customer quesons and issues.
 - Owning the problem resoluon and collaborang with internal teams.
 - Leading invesgaons on Akamai's Guardicore Segmentaon and Zero Trust product for customers.
 - Analyzing existing technical issues on Akamai's Guardicore Segmentation, Zero Trust product, proposing solutions to prevent issues.
 
Preferred candidate profile
- Have 3+ years of experience and a bachelors degree in computer science/Engineering
 - Have experience providing technical solutions & support to B2B customers.
 - Have knowledge of the technologies: Linux Operating System (Mandatory), Basic Networking, Virtualization, Cloud Technologies.
 - Have high availability and a responsiveness mindset.
 - Have Basic knowledge of any Scripting Languages like Bash, PowerShell, and Python
 
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