Technical Solutions Engineer 2

2 days ago

Bengaluru, Karnataka, India Akamai Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per year

Role & responsibilities

As a Technical Support Engineer II,

you will be responsible for:

  • Learning and gaining in depth experience in Akamai's Guardicore Segmentation, zero trust network security.
  • Working as a trusted support partner to resolve customer quesons and issues.
  • Owning the problem resoluon and collaborang with internal teams.
  • Leading invesgaons on Akamai's Guardicore Segmentaon and Zero Trust product for customers.
  • Analyzing existing technical issues on Akamai's Guardicore Segmentation, Zero Trust product, proposing solutions to prevent issues.

Preferred candidate profile

  • Have 3+ years of experience and a bachelors degree in computer science/Engineering
  • Have experience providing technical solutions & support to B2B customers.
  • Have knowledge of the technologies: Linux Operating System (Mandatory), Basic Networking, Virtualization, Cloud Technologies.
  • Have high availability and a responsiveness mindset.
  • Have Basic knowledge of any Scripting Languages like Bash, PowerShell, and Python

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