Analyst - Markets EA

Job Description

Purpose of the role

To provide administrative and organisational support to executives, managers, or teams. To manage schedules, acting as a trusted point of contact, ensuring seamless coordination, efficient task management, and a professional presence for their assigned individuals or teams. 

Accountabilities

• Management of executive, managers or team calendars and overseeing timely responses to meeting invitations and requests.
• Planning and arranging travel itineraries, including flights, accommodation and ground transportation, ensuring timely and efficient travel for the executive or team.
• Proactively anticipating the needs of the executive or team, prioritising tasks, and ensuring timely completion.
• Management of day-to-day administrative tasks, such as expenses, maintaining filing systems, and ordering office supplies, annual leave records management, distribution list management and organisation management tasks.

Analyst Expectations

• To meet the needs of stakeholders/ customers through specialist advice and support
• Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
• Likely to have responsibility for specific processes within a team
• They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
• Check work of colleagues within team to meet internal and stakeholder requirements.
• Provide specialist advice and support pertaining to own work area.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
• Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
• Make judgements based on practise and previous experience.
• Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
• Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
• Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as an "Analyst-Markets EA " The Investment Banking Business Management is a dedicated team under the Investment Banking Business.  The primary responsibility of this team is to support administrative support for IB EMEA colleagues with respect to travel, expenses and Coupa. 

To be successful as an "Analyst-Markets EA " The candidate would be supporting the Global Investment Banking Business Management provide administrative support for IB EMEA colleagues with respect to travel, expenses and Coupa, engaging closely with EAs. This team is undergoing expansion and there will be an increased volume of T&E to be managed so will require an efficient individual who can manage the workload.

You may be assessed on the key critical skills relevant for success in role, such as experience with Respond to/resolve queries, channeling to the appropriate area and escalating where appropriate.

Basic/ Essential Qualifications:

• Travel and expense management
  • Travel and transport - Booking flights, transportation (taxi, train, rental cars, fuel, parking, toll etc.)
  • Food/ Meals - Meals, client lunches/ entertainment
  • Accommodation/ hotel - Stay booking
  • Client expenses - Uploading of invoices on portal for reimbursement within the timeframe. Expenses include money spent on food, drinks, and entertainment for clients
• End to end ownership of raising and closing Pos on COUPA portal
• Strong communication skills
• Assist the team with tasks as required
• Strong team player with willingness to help
• Ability to work accurately and effectively under pressure whilst remaining calm and composed
• Proactive, with the ability to think ahead
• Ability to work independently
• Work cooperatively with other assistants, in a positive partnership to support each other

Desirable skillsets/ good to have:

• Organised, approachable and flexible
• Able to plan and prioritise own workload, effective time management skills and accustomed to working to tight deadlines under pressure
• Tact and good judgment in confidential situations; proven experience interacting with senior management
• Proficiency in Microsoft office suite of products
• Strong team player with willingness to help; able to work independently
• Proactive, with the ability to think ahead
• Excellent attention to detail
• Able to deal with people competently and confidently at all levels; builds strong relationships with colleagues across the bank
• Articulate with strong verbal and written communication skills
• Deals with confidential and private information with integrity and sensitivity and demonstrates tact and good judgement in confidential situations
• Problem solver who thinks laterally to resolve situations and find the right answers

This role will be based out of Nirlon Knowledge Park, Mumbai

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