Operation Analyst

Purpose of the role

To support PBWM with day-to-day processing, reviewing, reporting, and issue resolution. 

Accountabilities

• Support with day-to-day Private Bank and Wealth Management initiatives including processing, reviewing, reporting, and issue resolution with regards to accounts, products and services.
• Support the management of the banks client relations to clearly identify their needs and provide a service that meets expectations.
• Collaboration with teams across the bank to align and integrate Private Bank and Wealth Management processes.
• Identification of areas for improvement and providing recommendations for change in Private Bank and Wealth Management processes.
• Development and implementation of Private Bank and Wealth Management procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on Private Bank and Wealth Management performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in Private Bank and Wealth Management Services.
• Participation in projects and initiatives to improve Private Bank and Wealth Management efficiency and effectiveness.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team's operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as an Operation Analyst -Investment Operations, where you will manage end-to-end execution and settlement of transactions across Wealth, PMS, and Advisory clients. This includes handling exchange trades, mutual fund, bonds, daily pricing, reconciliations, BOD/EOD processed, and client reporting while coordination with multiple stakeholders to ensure seamless delivery.

To be successful as an Operation Analyst -Investment Operations, you should:

• Possess strong knowledge of Mutual Funds, Bonds, Equities, PMS products and related processes.
• Have good understanding of SEBI regulations for Mutual Funds and PMS/Advisory services.
• Demonstrate accuracy is reconciliations, reporting, and settlement processes.
• Show string communication, stakeholder management, and problem-solving ability.

Basic/Essential qualifications:

• CA/MBA/Post graduate (Commerce)
• Fair understanding and experience of security market products (Mutual Funds, Bonds, Equities, PMS) and processes 
• Fair understanding of SEBI regulation pertaining to Mutual Funds and Advisory/PMS services.  
• Good communication and interpersonal skills  
• Knowledge of advanced Excel  
• Knowledge of Wealth-Spectrum and Miles (Integra)
   

Desirable skillsets/ good to have:

• Experience coordination with Fund Houses, Custodians, Banks, and Product Issuers
• Ability to enhance operational efficiency and manage escalations effectivel

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You may be assessed on the key critical skills relevant for success in role, such as ensure flawless execution of transactions and reconciliation, complete BOD/EOD processes and client reporting on time, take ownership of operational issues and resolve them.
 

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Job location is Mumbai.