Assistant Manager Human Resources
3 days ago
Key Responsibilities
I. Talent Acquisition & Onboarding
- Experiential Hiring:
Develop and execute creative, values-based recruitment strategies to attract talent that embodies the
CGH Earth ethos
and the unique, eco-conscious spirit of the
Andaman Islands
, delivering genuine service excellence. - Full Cycle Recruitment:
Manage end-to-end recruitment for all resort departments (Front Office, F&B, Housekeeping, F&B Production, Engineering, Water Sports, etc.), focusing on quality of cultural fit and service aptitude over volume. - Cultural Immersion:
Oversee a comprehensive onboarding and induction process that provides new hires with an authentic immersion into the resort's location, commitment to
sustainability
, and heritage of service excellence.
II. Cultural Stewardship & Employee Well-being
- Culture Champion:
Actively promote and embed the core
CGH Earth values
, including sustainability, local authenticity, and ethical practices, into all HR programs and daily operations. - Well-being Initiatives:
Design and implement holistic employee well-being programs tailored to the challenges and opportunities of remote island living. - Communication:
Serve as an approachable point of contact for all employees, fostering an environment of trust, transparency, and open dialogue.
III. Employee Relations & Legal Compliance
- Industrial Relations:
Expertly manage all aspects of employee relations, grievances, disciplinary actions, and terminations, ensuring fairness and strict adherence to
Andaman & Nicobar Administration labor rules
and other relevant Indian labor legislation (e.g., Factories Act, ESI, PF, Payment of Gratuity Act). - Performance Management:
Administer the resort's performance review process, coaching managers on effective feedback delivery, development planning, and managing performance improvement plans. - Policy Management:
Draft, implement, and communicate clear, legally compliant HR policies and procedures that align with both operational needs and the CGH Earth philosophy.
IV. Training & Development
- Service & Leadership Training:
Collaborate with Department Heads to identify specific service standard gaps and implement training modules focused on luxury hospitality service, local guest engagement, and leadership development. - Compliance Training:
Ensure all mandatory training (POSH, safety, food hygiene, etc.) is conducted and tracked meticulously. - Succession Planning:
Identify, nurture, and develop internal high-potential talent to support career progression and continuity within the CGH Earth group.
V. HR Operations & Administration
- HRIS & Record Keeping:
Manage the Human Resources Information System (HRIS) and maintain meticulous, confidential personnel records, ensuring data accuracy for payroll, attendance, and compliance audits. - Compensation & Benefits:
Oversee payroll processing, benefits administration, and compensation structure, ensuring internal equity and market competitiveness for hospitality roles in a remote environment. - Workforce Planning:
Manage staffing levels, shift schedules, and resource planning to ensure optimal efficiency while adhering to labor hour regulations.
Required Qualifications & Competencies
Education & Experience
- Master's degree in Human Resources Management, MBA (HR specialization), or a related field.
- A minimum of
5-8 years of progressive experience
in Human Resources, with at least
3 years in a managerial role
within the
Luxury Hospitality or Premium Service Industry in India. - Mandatory:
Deep, practical knowledge of
Indian Labor Laws and Andaman & Nicobar Administration labor rules
is essential. - Experience operating in a remote or resort environment is highly desirable.
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