Assistant Manager Human Resources

3 days ago

Port Blair, Andaman and Nicobar, India CGH Earth Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Key Responsibilities

I. Talent Acquisition & Onboarding

  • Experiential Hiring:
    Develop and execute creative, values-based recruitment strategies to attract talent that embodies the
    CGH Earth ethos
    and the unique, eco-conscious spirit of the
    Andaman Islands
    , delivering genuine service excellence.
  • Full Cycle Recruitment:
    Manage end-to-end recruitment for all resort departments (Front Office, F&B, Housekeeping, F&B Production, Engineering, Water Sports, etc.), focusing on quality of cultural fit and service aptitude over volume.
  • Cultural Immersion:
    Oversee a comprehensive onboarding and induction process that provides new hires with an authentic immersion into the resort's location, commitment to
    sustainability
    , and heritage of service excellence.

II. Cultural Stewardship & Employee Well-being

  • Culture Champion:
    Actively promote and embed the core
    CGH Earth values
    , including sustainability, local authenticity, and ethical practices, into all HR programs and daily operations.
  • Well-being Initiatives:
    Design and implement holistic employee well-being programs tailored to the challenges and opportunities of remote island living.
  • Communication:
    Serve as an approachable point of contact for all employees, fostering an environment of trust, transparency, and open dialogue.

III. Employee Relations & Legal Compliance

  • Industrial Relations:
    Expertly manage all aspects of employee relations, grievances, disciplinary actions, and terminations, ensuring fairness and strict adherence to
    Andaman & Nicobar Administration labor rules
    and other relevant Indian labor legislation (e.g., Factories Act, ESI, PF, Payment of Gratuity Act).
  • Performance Management:
    Administer the resort's performance review process, coaching managers on effective feedback delivery, development planning, and managing performance improvement plans.
  • Policy Management:
    Draft, implement, and communicate clear, legally compliant HR policies and procedures that align with both operational needs and the CGH Earth philosophy.

IV. Training & Development

  • Service & Leadership Training:
    Collaborate with Department Heads to identify specific service standard gaps and implement training modules focused on luxury hospitality service, local guest engagement, and leadership development.
  • Compliance Training:
    Ensure all mandatory training (POSH, safety, food hygiene, etc.) is conducted and tracked meticulously.
  • Succession Planning:
    Identify, nurture, and develop internal high-potential talent to support career progression and continuity within the CGH Earth group.

V. HR Operations & Administration

  • HRIS & Record Keeping:
    Manage the Human Resources Information System (HRIS) and maintain meticulous, confidential personnel records, ensuring data accuracy for payroll, attendance, and compliance audits.
  • Compensation & Benefits:
    Oversee payroll processing, benefits administration, and compensation structure, ensuring internal equity and market competitiveness for hospitality roles in a remote environment.
  • Workforce Planning:
    Manage staffing levels, shift schedules, and resource planning to ensure optimal efficiency while adhering to labor hour regulations.

Required Qualifications & Competencies

Education & Experience

  • Master's degree in Human Resources Management, MBA (HR specialization), or a related field.
  • A minimum of
    5-8 years of progressive experience
    in Human Resources, with at least
    3 years in a managerial role
    within the
    Luxury Hospitality or Premium Service Industry in India.
  • Mandatory:
    Deep, practical knowledge of
    Indian Labor Laws and Andaman & Nicobar Administration labor rules
    is essential.
  • Experience operating in a remote or resort environment is highly desirable.

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