
Client Servicing Manager
2 weeks ago
Qualification-
Any Graduate, MBA Marketing preferred
Experience-
2-3 years (Fresher with excellent communication skills also welcome)
Certification-
NISM - VA is an added advantage
Number of positions
- 3 (Male/Female)
Job Description-
- Identify and on-board new clients through proactive outreach efforts
- Develop and maintain strong relationships with existing clients, providing personalized service and support to address their investment needs and objectives.
- Conduct comprehensive client needs assessments to understand their financial goals, risk tolerance, and investment preferences, and recommend suitable mutual fund products and solutions.
- Educate customers on the product benefits
- Conduct periodic portfolio reviews with clients to evaluate their investment goals, risk tolerance, and financial needs.
- Implement timely portfolio adjustments and rebalancing strategies to optimize portfolio performance and manage risk.
- Stay updated on market trends, economic developments, and regulatory changes impacting the mutual fund industry
- Offering prompt service to clients – resolve queries, complete service requests, email reports, etc.
- Meeting clients for completion of investments and any follow-ups
- Diligently operate an investment software to tally transactions and handle customer investment data
- Ongoing administrative work
Skills Required-
- Should have fluency in communication with confidence.
- Should have a pleasant personality with a positive attitude
- Energetic individuals with a dream to build a career in the financial services industry.
- Eagerness to learn
- "Go-Getter" Attitude
- Strong understanding of financial markets and investment products
- Effective communication and interpersonal skills.
- Results-oriented mindset with a focus on delivering exceptional customer service and driving client satisfaction.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems.
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