Presales Executive
7 days ago
Job Description – Presales Executive (Real Estate Developer)
Department: Sales & Marketing
Location: Ghodbunder Road, Thane
Experience: 0–3 years
Employment Type: Full-time
Reporting To: Presales Team Lead / Sales Manager
About the Role
We are looking for a dynamic and customer-focused Presales Executive to manage inbound & outbound leads, engage potential homebuyers, and support our sales team in converting inquiries into site visits and bookings. The ideal candidate should be confident, proactive, and have excellent communication skills.
Key Responsibilities
Lead Management
- Handle inbound inquiries from multiple channels (calls, website, social media, walk-ins).
- Make outbound calls to potential leads to understand requirements and share project details.
- Qualify leads based on budget, location preference, and buying timeline.
- Maintain accurate lead data in CRM and ensure timely follow-ups.
Customer Engagement
- Present project features, amenities, pricing, and USPs to customers.
- Arrange and coordinate site visits, ensuring smooth customer experience.
- Build rapport with prospects to boost trust and engagement.
- Share brochures, floor plans, videos, and relevant project collateral.
Support to Sales Team
- Schedule meetings for sales managers with qualified customers.
- Coordinate with the sales team for lead updates and closure follow-ups.
- Track lead status until conversion and update management dashboards regularly.
Market & Competitor Awareness
- Stay updated on real estate market trends and competitor offerings.
- Collect customer feedback and share insights to improve sales performance.
Skills & Competencies
- Excellent communication skills (English, Hindi & Marathi).
- Strong interpersonal and customer handling abilities.
- Confident, proactive, and goal-oriented.
- Ability to multitask and work in a fast-paced environment.
- Good understanding of real estate sales cycle (preferred).
- Basic knowledge of CRM tools & MS Office.
Educational Qualifications
- Graduate / Postgraduate (Any stream)
- Real estate sales/presales experience is a plus, but freshers with strong communication skills are welcome.
Key Personal Traits
- Self-driven and ambitious
- Strong follow-up discipline
- Positive attitude and problem-solving mindset
- Passion for sales and customer service
Job Type: Full-time
Pay: Up to ₹25,000.00 per month
Work Location: In person
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