Desktop Support Engineer
2 days ago
Job description:
Desktop Support Engineer L1
Location: Worli
Salary: 21k to 26 k CTC
Working Days: Monday to Saturday
Skills required:
Monitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc...)
Installing & configuring computer systems
Diagnose hardware & Networking faults
Configuring & maintaining Outlook
Troubleshooting & providing resolution to problems
Knowledge of Windows operating system & other general desktop support issues 7. Knowledge of Internet protocols, DNS, TCP/IP and other networking concepts
Knowledge of Crimping & Punching
Install Antivirus Server
Provide Remote Support
Maintain Antivirus Back up
Daily, weekly & Monthly Back up
Ability to handle clients professionally during all interfaces
Log & keep records of Customer queries
Log calls with Service providers
Maintain Service Installation Reports
Software skills
1.Windows operating system (server/desktop)
2.mail applications
3.Firewall & router commands.
4.Antivirus setup
- Basic Knowledge of MS office 365 and Teams setup and troubleshooting
 
Soft Skills Client Interaction Good Communication Skills Dressing Etiquettes Proper follow-ups and maintaining up to date reports
Experience: 2 years of experience
Education:
- Diploma (Preferred) or any relevant degree
 
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: Up to ₹26,000.00 per month
Work Location: In person
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