CSE (Customer Support Executive)

6 days ago

Yelahanka New Town Bengaluru Karnataka, India Zeblaze Solutions Full time ₹ 2,40,000 - ₹ 3,60,000 per year

We are looking for a Customer Support Executive to join our dynamic team, focused on handling incoming customer calls. The ideal candidate will be responsible for assisting customers, resolving their queries efficiently, and ensuring a seamless and positive service experience.

This role requires excellent communication skills, patience, and a strong customer-first attitude.

Key Responsibilities:

  • Handle incoming calls from customers in a professional and courteous manner.
  • Listen actively to customer concerns and provide accurate information or solutions.
  • Record and maintain detailed logs of customer interactions and resolutions.
  • Coordinate with internal teams to address complex issues promptly.
  • Ensure high levels of customer satisfaction and meet quality and performance standards.

Candidate Requirements:

  • Minimum 1 year of experience in customer service or call center operations (inbound calling preferred).
  • Excellent verbal communication skills in English and Hindi.
  • Strong interpersonal, problem-solving, and time management skills.
  • Ability to stay calm and professional under pressure.
  • Basic computer literacy (CRM or call management software experience is a plus).

Why Join Us?

  • Supportive and growth-driven work culture.
  • Opportunity to develop your skills in customer relationship management.
  • Direct contribution to improving customer satisfaction.

How to Apply:

Interested candidates can share their resumes at

Job Types: Full-time, Permanent

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

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