Facility Executive

7 days ago

Bengaluru, Karnataka, India JLL Full time ₹ 8,00,000 - ₹ 12,00,000 per year

The Site Lead will oversee and manage all integrated facility services operations for a critical 24x7 bank back-office environment, ensuring seamless facility operations that support continuous business operations without interruption.

Key Responsibilities

Operations Management

  • Lead and coordinate all facility services including housekeeping HVAC, electrical, plumbing, deep cleaning, and maintenance
  • Ensure 24x7 operational continuity with minimal downtime
  • Manage shift handovers and maintain operational logs
  • Implement preventive maintenance schedules for all critical systems
  • Coordinate with multiple service vendors and contractors

Team Leadership

  • Supervise facility management staff across all shifts
  • Manage staffing schedules to ensure 24x7 coverage
  • Conduct regular team meetings and performance reviews
  • Provide training on banking facility protocols and emergency procedures
  • Foster a culture of service excellence and continuous improvement

Compliance & Risk Management

  • Ensure compliance with banking regulations and security protocols
  • Maintain adherence to health, safety, and environmental standards
  • Conduct regular facility audits and inspections
  • Manage emergency response procedures and business continuity plans
  • Coordinate with bank security teams on access control and surveillance

Vendor & Contract Management

  • Oversee multiple service provider contracts and SLAs
  • Monitor vendor performance and ensure service delivery standards
  • Negotiate contract terms and manage cost optimization
  • Conduct vendor evaluations and onboarding processes

Technology Integration

  • Generate operational reports and KPI dashboards

Budget & Financial Management

  • Develop and manage facility operations budget
  • Track expenses and identify cost-saving opportunities
  • Approve work orders and expenditures within authority limits
  • Prepare monthly operational reports

Required Qualifications
Education & Experience

  • Bachelor's degree in engineering, /Hotel Management Facility Management, or related field
  • 5+ years of facility management experience, preferably in banking/financial services
  • 3+ years in supervisory/leadership roles
  • Experience managing 24x7 operations

Certifications (Preferred)

  • FMP (Facility Management Professional)
  • CFM (Certified Facility Manager)
  • PMP (Project Management Professional)
  • OSHA safety certifications

Core Competencies

  • Strong leadership and communication skills
  • Crisis management and problem-solving abilities
  • Understanding of banking operations and security requirements
  • Ability to work flexible hours
  • Multi-vendor management experience
  • Budget management and cost control expertise

Key Performance Indicators

  • Facility uptime (target: 99.9%+)
  • Response time to critical incidents
  • Vendor SLA compliance rates
  • Budget variance management
  • Customer satisfaction scores
  • Safety incident reduction
  • Energy efficiency improvements

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