Guest Service Associate

2 weeks ago

Kokapet Hyderabad Telangana, India Allu Entertainment Full time ₹ 1,44,000 - ₹ 3,50,000 per year

We are looking for enthusiastic and customer-focused Service Associates to join our team at [Multiplex Name]. You will be responsible for delivering an exceptional guest experience through prompt service, maintaining cleanliness, and ensuring smooth F&B operations during showtimes.

Key Responsibilities:

  • Greet guests warmly and guide them to their seats or designated areas
  • Operate food & beverage counters – take orders, prepare and serve items (popcorn, drinks, snacks)
  • Ensure hygiene and cleanliness standards are followed in all service areas
  • Refill stock at counters and ensure readiness before peak showtimes
  • Handle billing, POS machine operations, and basic cash/card transactions
  • Assist customers with directions, show timings, or general inquiries
  • Monitor auditorium entry during and before the show; check tickets
  • Clear trays, cups, and garbage after shows; maintain cleanliness in public areas
  • Escalate customer complaints or technical issues to the supervisor
  • Support crowd control during rush hours and ensure smooth entry/exit

Requirements:

  • 10th / 12th pass or higher (graduate preferred but not mandatory)
  • 0–2 years of experience in hospitality, retail, or service roles
  • Basic communication skills (Hindi, English; local language is a plus)
  • Ability to work flexible shifts, weekends, and holidays
  • Physically fit and able to stand for long durations
  • Team player with a customer-first attitude

Working Hours:

  • Rotational shifts (morning, afternoon, closing)
  • 6-day working week; weekends are mandatory

Job Types: Full-time, Permanent, Fresher

Pay: ₹12, ₹29,184.66 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person

Speak with the employer

  • Guest Service Associate

    2 weeks ago

    Hyderabad, Telangana, India PVR INOX Limited Full time

    Leading PVR INOX Limited is Opening Hyderabad's first ever LUXE multiplex in inorbit mall. We are looking for warm stylish, guest focused professionals to join our Gold, Luxe & Insignia Team. Designation : Guest Service Associate Qualification **:Diploma in Hospitality or Aviation** Salary : Attractive Salary and Incentives **Job Types**: Full-time,...

  • Guest Service Associate

    2 weeks ago

    Hyderabad, Telangana, India Les Reves hospitality Private Limited Full time

    **Job Title: Guest Service Associate - Luxury Corporate Office** **Location: Hyderabad, India** **Job Type: Full-Time | On-Site** **Experience Level: Entry-Level to Early Career (0-1 Years)** **Salary: Competitive, based on experience** **About the Role** **At Hospitality, we understand that the most unforgettable experiences often begin with a single,...

  • Guest Service Associate- Front Office

    1 week ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25071233 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India, 500032 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in...

  • Guest Service Associate

    1 week ago

    Gachibowli, Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** Guest Service Associate **Job Number** 24162380 **Job Category** Food and Beverage & Culinary **Location** Fairfield By Marriott Hyderabad Gachibowli, Road No.2 Financial District, Gachibowli, India, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet...

  • Guest Service Associate

    6 days ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25088236 **Job Category**Housekeeping & Laundry **Location**Marriott Executive Apartments Hyderabad, Level 10, SLN Terminus, Survey No 133, Hyderabad, Telangana, India, 500032 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond promptly to requests from guests and other...

  • Guest Service Associates

    6 days ago

    Hyderabad, Telangana, India Naukri Hospitality Jobs Full time

    We are looking for a highly skilled and experienced Guest Service Associate to join our team in the hospitality industry. The ideal candidate will have 1-3 years of experience in guest service, preferably in hotels or restaurants.Roles and ResponsibilityProvide exceptional customer service to guests, ensuring their needs are met and concerns are addressed...

  • Guest Service Associate

    2 weeks ago

    Hyderabad, Telangana, India Naukri Hospitality Jobs Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    We are looking for a highly skilled and experienced Guest Service Associate/Coordinator to join our team in the Hotels and Restaurants industry. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests.Roles and ResponsibilityManage front desk operations, including handling guest inquiries and...

  • Guest Service Associate

    4 days ago

    Hyderabad, Telangana, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Food and Beverage department. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests.Roles and ResponsibilityManage guest complaints and resolve issues professionally.Provide exceptional customer...

  • Guest Services Associate

    2 weeks ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24192985 **Job Category**Rooms & Guest Services Operations **Location**Le Meridien Hyderabad, Plot No 132 Miyapur Road, Hyderabad, Telangana, India, 500032 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...

  • Guest Service Associate

    2 days ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24181542 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Hyderabad Gachibowli, Road No 2, Financial District, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Organize, confirm, process, and conduct all guest...