mgr (service asia 2 - ebu)
2 weeks ago
Experience3 - 12 YearsLocationrcm state InternationalNature of JobAfter-SalesJob roleProduct & Field SupportJob DescriptionJob Title:Mgr - ASM - ServiceLevel:EXFunction:Service - EBUDepartment (Sub-function)NAJOB PURPOSEINTERACTION WITH STAKEHOLDERSInternalExternalDirectMotorcycle>Sales - EBU, Motorcycle & 3W>Service - EBU , Motorcycle>Spares, Operations>Corporate QA, R&D>2W & 3W, Operations>Manufacturing>Assembly/Exports, Motorcycle>Network ManagementDealership, Distributors, Financial institutionsIndirectJOB REQUIREMENTSEducational QualificationsEssential: Engg- Mech || Automobile Engineering, Mechanical Engineering, MechatronicsPreferred Institution: NIT & EquivalentDesired Qualification: ||||Work ExpMin: 3Max:12Industry SpecificationAddnl RequirementsAgeMin: 25Max: 32Need for travelKEY COMPETENCIESTechnical/Functional1. Dealership managementWorkshop managementTotal Productivity ManagementProduct technical knowledgeMarket knowledgeLegal knowledgeBasics of financeProject managementBehaviouralEX - ACT - Continuously raise the bar; Ensure results with speed; Meet customer expectations5. KEY RESPONSIBILITIESa) Dealership profitabilityPlanning and monitoring the achievement of the service targets in the areaExecution of primary service network (dealer workshops & branches) and secondary service network (Certified Service Technicians and Power Technicians) expansion activitiesIdentification of service gaps and recommend new dealer workshops/branchesPromoting the sales of Bajaj Genuine Spares and Bajaj Genuine OilPromoting referral sales by providing service supportHandholding of dealers for achievement of customer retention targets and overall dealership profitabilityb) Capability buildingProviding guidance to dealers in the region with respect to monitoring & handling dealer networkIdentifies training requirements and organizes training for dealership manpowerGather and disseminate market intelligence by keeping track of competitor products as well as servicesCoordinate with dealers in manpower recruitment for workshopsExecution of projects in the area as determined by the RSM/H.O. from time-to-timec) Systems & processesEnsures the adherence to the company's service standards by all dealer workshops & branches across the regiona. Implementation of Total Productivity Management way of workingb. Implementation and audit of Service Quality Systemsc. Conduct Dealer Service Standard (DSS) audit and ensure 100% compliance of all dealers; initiate corrective actions for non-conforming dealershipsd. Work on reduction in service turn-around time and no. of repeat jobs, minimize cost/time deviations, etc.Taking decisions on warranty claimsd) Customer relationship managementEnhancing the customer satisfaction levels in all dealer workshopsGuiding dealers in speedy resolution of critical customer issues and work for prevention of such issuesCoordinate with the service support team for speedy resolution of customer complaints on company website and consumer forums/legal casese) Product supportContinuously get feedback about product performance & product failures, perform root cause analysis and updates the manufacturing and R&D teams through RSMInvolve in planning and executing new product launches and conduct pre-launch field trialsThe above list is not exhaustive and could evolve with changing needs & priorities of the company
-
mgr (sales mena - ebu)
2 weeks ago
India Bajaj Auto Ltd Full time ₹ 10,00,000 - ₹ 20,00,000 per yearExperience3 - 10 YearsLocationrcm state InternationalNature of JobSales & MarketingJob roleSalesTravel:- This is a Sales role. Travel to the relevant countries is a must . % of travel will depend upon lot of factors such as the Covid / other travel restrictions.Location:- AkurdiRegion :- Countries or cluster of countries in MENAJob DescriptionJob Title:Mgr -...
-
Program Manager
2 weeks ago
Mumbai, India CRCC Asia Full timeJob Description Company: CRCC Asia Location: Pune or Mumbai, India Position: Program Manager Reports to: IE Operations Lead Start date: ASAP Contract duration: End of February 2026 Schedule: Full-time This is a temporary position with no possibility for contract extension. COMPANY OVERVIEW CRCC Asia is an international education organisation that facilitates...
-
Senior Database Engineer
4 weeks ago
Ahmedabad, India InTalent Asia Full timeJob Description WE ARE HIRING: Senior Database Administrator / Data Engineer Location: Ahmedabad, India Salary Range: Base salary + Special allowance Working Days: Monday to Friday Working Time: 8.00 am - 5.00 pm Working Mode: Hybrid (3 days in-office, and 2 days WFH) Reports to: Data Architecture Manager Key Responsibilities Database Architecture &...
-
Regional SAP EWM Specialist
3 weeks ago
Chennai, India Linfox Asia Full timeJob Description Linfox WMS Team is a team of professionals consisting of technical and functional consultants, who are tasked with the design and implementation of warehouse applications across Asia Pacific region. Working across a face-to-face level for requirements gathering as well as system design and development, technical and functional specification,...
-
South Asia Regional Head
4 weeks ago
India GenScript Full timeLocation: India – Remote Key Responsibilities: 1. Responsible to develop grain processing business particularly in biofuel ethanol in South Asia as per aligned with organizational mission and targets. 2. Identify and capitalize on regional opportunities for growth, partnerships, and innovation. 3. Develop go-to-market strategy with key action plans based...
-
South Asia Regional Head
7 days ago
India GenScript Full timeLocation: India – RemoteKey Responsibilities:1. Responsible to develop grain processing business particularly in biofuel ethanol in South Asia as per aligned with organizational mission and targets.2. Identify and capitalize on regional opportunities for growth, partnerships, and innovation.3. Develop go-to-market strategy with key action plans based on...
-
Assistant Merchandiser
1 week ago
India KAS Group Asia (KGA) Full timeDescription: - KAS Pty Limited is a part of KAS Group Asia (KGA), the exclusive direct sourcing arm of Kmart Group that operates the iconic retail brands Kmart Australia, Target Australia and Catch. KGA’s operations span the largest sourcing markets across Asia including China, India, Bangladesh, Pakistan, Cambodia, Indonesia and Vietnam, supporting an...
-
Customer Service Engineer
4 weeks ago
india Convergint Asia Pacific Full timeTitle: Customer Service EngineerDepartment: Service DepartmentExperience – 3 to 7 yearsMain Objectives:1. Ensure client satisfaction.2. Manage relations with existing clients.3. Service security systems and provide services to our clients. Trouble shooting, solving problemsand finish routine preventive maintenance on time according to Convergint...
-
▷ [15h Left] Restaurant General Manager
3 weeks ago
India Restaurant Brands Asia Full timeJob Description Company Description Restaurant Brands Asia is the second largest fast food burger chain globally and one of India's fastest growing quick service restaurant (QSR) chains. Established in 2014, the brand has quickly expanded across 50 cities with more than 500 outlets. We take pride in offering our customers quality food and exceptional...
-
Anaplan Solution Architect
4 weeks ago
India VISEO ASIA Full timeProfileWorking with our Customers to drive the Supply Chain Planning roadmapExpertise in the processes such as Demand Planning, Supply Planning, Procurement Plan, Rough Cut capacity Planning for CPG, QSR, Retail and Manufacturing industriesDefining KPIs to measure the improvement before and after the solution deploymentLead the presales for Supply Chain...