
Ecommerce Executive
2 days ago
About the Role
We are looking for a proactive and detail-oriented Ecommerce Executive who can multitask across various functions of business operations. The ideal candidate will take ownership of day-to-day ecommerce activities, coordinate across teams and suppliers, manage customer interactions, and contribute directly to the growth and efficiency of the business.
Key Responsibilities
- Research, identify, and list new winning products to drive revenue growth.
- Create, make, and manage purchase orders while coordinating with suppliers for timely procurement.
- Handle and resolve customer queries across multiple platforms with professionalism and speed.
- Manage and clear problematic invoices for reconciliation in coordination with the accounts team.
- Create, set up, and manage Facebook Ads and Google Ads campaigns to increase brand visibility and sales.
- Monitor and manage email escalations related to shipping partners and customer issues.
- Import and update payment records into company software accurately.
- Develop and implement new business strategies to fuel growth, improve efficiency, and optimize performance.
- Serve as a bridge between suppliers, logistics, customer service, and management to ensure smooth daily operations.
Requirements
- Prior experience in ecommerce operations (Amazon, Shopify, or similar platforms preferred).
- Strong knowledge of digital ads management (Meta Ads, Google Ads).
- Ability to multitask and prioritize responsibilities effectively.
- Good communication skills (written and verbal).
- Problem-solving mindset with the ability to handle escalations.
- Proficiency in MS Excel, Google Workspace, or similar tools.
- Knowledge of ecommerce software and reconciliation processes is an added advantage.
What We Offer
- Competitive salary with performance-based incentives.
- Opportunity to learn and grow across multiple areas of ecommerce.
- A dynamic work environment where ideas and ownership are encouraged.
Job Types: Full-time, Permanent, Fresher
Pay: ₹20, ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Paid sick time
- Work from home
Work Location: Remote
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