Senior Service Engineer
2 weeks ago
Job Description – Mid-Senior Service Engineer (Modernization Projects)
Position: Service Engineer – Pro Services Team
Experience: 8–12 years
Location: [ Remote ]
Work Environment: Flexible to work across EST/IST time zones, with occasional weekend support as required
About the Role
We are seeking a Mid-Senior Level Service Engineer to join our Pro Services team and support the implementation of modernization solutions. The ideal candidate will bring a strong mix of Mainframe knowledge and modern Java/Cloud expertise, with the ability to lead technical deployments, troubleshoot complex issues, and work closely with clients during projects.
Key Responsibilities
- Deploy and configure modernization solutions in customer environments (on-premises and cloud).
- Lead COBOL-to-Java conversion, troubleshoot transformation issues, and implement performance improvements.
- Collaborate with customer stakeholders during project delivery to ensure smooth execution.
- Perform functional, regression, and performance validation of solutions.
- Build, configure, and maintain CI/CD pipelines to support project deployments.
- Assist in production transitions, ensuring minimal downtime and successful go-live.
- Manage timelines, deliverables, and reporting to meet project SLAs.
Required Skills & Experience
- 8–12 years of experience in service engineering, modernization, or solution delivery.
- Strong expertise in Java (Spring Boot, Spring Batch, REST APIs).
- Hands-on experience with code conversion, debugging, and production deployment.
- Familiarity with DevOps tools and processes (CI/CD pipelines, cloud environments such as AWS/Azure/GCP).
- Mainframe knowledge (COBOL, JCL, DB2, VSAM, GDGs, batch processing) preferred.
- Experience in mainframe modernization projects (implementation and delivery) highly desirable.
- Strong problem-solving, communication, and customer-facing skills.
Job Types: Full-time, Permanent
Pay: ₹8, ₹28,169.73 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Work Location: In person
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