Team Leader
5 days ago
CRE Insurance Renewal Team Leader – Automobile Industry
Location: Nettoor
Job Type: Full-Time
Experience: 2-5 Years (preferred)
Department: Insurance Renewal Team
About the Role
We're looking for a proactive Team Leader – Insurance Renewal to oversee our vehicle insurance renewal operations. The ideal candidate will lead a team focused on ensuring smooth, timely, and customer-friendly renewal of motor insurance policies for existing car owners.
You'll be responsible for driving renewal targets, coordinating with insurers, enhancing customer satisfaction, and ensuring end-to-end process efficiency.
Key Responsibilities
- Lead and motivate the insurance renewal team to achieve monthly and annual renewal targets.
- Manage day-to-day operations for motor insurance renewals.
- Coordinate with insurance companies and dealership teams for quotes, renewals, and documentation.
- Ensure timely follow-ups and closure of renewal leads from the customer database.
- Handle escalations and provide resolutions to customer issues related to policy renewals.
- Track team performance, maintain MIS/reports, and share regular updates with management.
- Train and guide team members on process improvements and sales techniques.
- Ensure compliance with IRDA and company guidelines.
Qualifications & Skills
- Graduate in any discipline (MBA preferred).
- 2–5 years of experience in motor insurance renewals, preferably in the automobile dealership or insurance industry.
- Strong leadership, communication, and customer-handling skills.
- Knowledge of motor insurance products, add-ons, and claim processes.
- Proficiency in MS Excel and CRM tools.
- Target-oriented and able to manage multiple priorities.
Why Join Us
- Work with a leading name in the automobile industry.
- Attractive salary, incentives, and career growth opportunities.
- Supportive team environment and training on new insurance products.
Benefits
- Attractive salary and incentives
- Career growth opportunities
- Supportive work environment
Apply Now :
Mail ID :
Contact :
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Work Location: In person
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