Operations Executive

1 week ago

Mumbai Metropolitan Region, India SoulSensei Full time ₹ 2,50,000 - ₹ 3,50,000 per year

About Us:
At SoulSensei, we are on a mission to transform lives by connecting individuals with trusted guides who provide clarity, inspiration, and purpose. Rooted in the belief that everyone deserves a fulfilling and meaningful life, we create a sacred space for growth, empowerment, and personal transformation. By joining our team, you become a part of a journey that helps people discover their fullest potential.

Working model:
Onsite

Days:
Monday to Friday

Timings:
10:00am - 6:00pm

Budget:
25 - 30k (depending on experience)

Experience:
1 - 2 years (Freshers with strong soft skills are also welcome to apply)

About the Role:
As an
Operations Executive
, you'll play a crucial role in managing the user experience end-to-end. From being the first point of contact for platform users to ensuring smooth session coordination with our SoulSensei guides, you'll be the operational backbone behind a transformative experience. This role blends customer interaction, scheduling, coordination, and light data management.

Key Responsibilities

  • Manage inbound and outbound user calls to assist with platform navigation and session bookings
  • Coordinate session availability with guides and send timely reminders
  • Follow up with users to support conversions and address questions
  • Ensure timely attendance and assist if any session-related issues arise
  • Maintain clear documentation using Google Sheets and internal trackers
  • Keep all logs and reports updated, and prepare daily records
  • Collect and organize post-session feedback from users
  • Communicate effectively in both
    English and Hindi
    with empathy and clarity

What We're Looking For

  • Bachelor's degree in any discipline (Psychology, Humanities, or Communication is a plus)
  • Strong verbal and written communication skills in
    English and Hindi
  • Confident on phone/video calls, calm and people-friendly demeanor
  • Comfortable with tools like
    Google Sheets, Google Calendar, WhatsApp Business
  • Highly organized, detail-oriented, and proactive
  • Prior experience in client servicing, customer support, wellness coordination, or telesales is a plus
  • Freshers with strong communication and soft skills are encouraged to apply

Bonus Points If You Have:

  • Experience with CRM tools or scheduling platforms like Calendly
  • An interest in personal development, mental wellness, or spirituality

Why You'll Love Working With Us:

  • Be part of a mission-led startup focused on making real impact
  • Work with a compassionate, purpose-driven team
  • Learn and grow across multiple functions
  • Enjoy a culture of empathy, ownership, and meaningful work

  • Operation Executive

    5 days ago

    Mumbai Metropolitan Region, India Runaway Bicycle Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are looking for an Operations Executive to join our team and support day-to-day business processes across B2B and B2C operations. This role requires attention to detail, strong organizational skills, and the ability to coordinate between internal teams.Key Responsibilities:Prepare and manage order sheets, pre-production sheets, and QC checklists.Assist...

  • Executive – Operations

    2 weeks ago

    Mumbai Metropolitan Region, India Blue Dart Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Title: Executive – OperationsFunction: OperationsReports To: Senior Manager – Service Quality (Ground)Location: HQCAbout DHL Blue Dart Express India:At Blue Dart, we go beyond delivering shipments—we deliver trust, precision, and excellence. As India's most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations...

  • Executive - Investment Operations

    1 week ago

    Mumbai Metropolitan Region, India Tata AIA Life Insurance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role descriptionDated: June 07, 2023A Position OverviewPosition TitleExecutive - Investments Operations - Back OfficeDepartmentInvestments Operations – Finance & AccountsLevel/ BandSenior Executive (CA Fresher / 1-2 years' experience)Role Summary:Responsible for Banking, Settlement and Accounting of Investments activities; and facilitating Fund Management...

  • Sr executive logistics operations

    1 week ago

    Mumbai Metropolitan Region, India MedDirect Services Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt MedDirect Services Private Limited we provide cold chain logistics services to various healthcare companies across the globeRole DescriptionThis is a full-time on-site Sr Executive Logistics Operations role at MedDirect Services Private Limited in the Mumbai Metropolitan Region. The Sr Executive Logistics Operations will be responsible...

  • Central Operations Executive

    1 week ago

    Mumbai Metropolitan Region, India QI Spine Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: Kurla West, Phoenix MarketcityAbout the RoleWe are seeking a proactive and detail-oriented Central Operations Executive to join our team. This role involves close coordination with doctors to ensure timely patient updates, effective follow-ups, and the achievement of performance goals. The ideal candidate will have strong leadership qualities,...

  • Executive Operations

    2 weeks ago

    Mumbai Metropolitan Region, India Blue Dart Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    PurposeResponsible for ensuring timely, accurate and profitable delivery of shipments to customers through effective management of all inbound operations at the Service CenterKey ResponsibilitiesResponsibilitiesOperationalEnsure adherence to the operational workflows and standard operating procedures (SOPs) defined for service centre inbound...

  • Executive – HR operations

    1 week ago

    Mumbai Metropolitan Region, India JSW Steel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    RoleExecutive – HR operations. (on Contract)LocationBKC (Mumbai)Key Result Areas1.SAPCreating PR, PO, SRN in SAP for invoice processing and getting the barcode of the payments to share across further.Follow up and keeping track of payments with different level of approvers for payment processing.MIS maintenance of all payments (As per Financial Year).From...

  • Home Operations Lead

    3 days ago

    Mumbai Metropolitan Region, India eDataBae Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    unding, Growth & PositionRaised US $3 million (≈ ₹25–₹30 crore) in seed funding. Lead investor: Stellaris Venture Partners, plus angel investors including people like Mukesh Bansal, Ankit Nagori, Lalit Keshre, etc.Metrics: Since launch, has done transactions worth over ₹30 crore in Powai alone.Team: Growing quickly; they are hiring across product,...

  • Operation Associate

    1 week ago

    Mumbai Metropolitan Region, India upGrad International Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Designation-Operation Associate (Fresher)BU- Working ProfessionalLocation- Mumbai (Andheri-Marol)Salary- 4.5LPA (In-hand- 31,800/- per month)Shift Details- Mon- Fri | 12:30PM- 9:30PM | Work From Office | (1-way drop-off facility for females)About the RoleWe are looking for anOperations Associateto help manage and smoothly run our programs. The role involves...

  • Production Operations Manager

    3 days ago

    Mumbai Metropolitan Region, India Percept ICE Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Production & Operations Management:Experience: 9 yearsSkills – Managed mid to large scale eventsLead the planning, coordination, and execution of a wide range of events, from small corporate meetings to large-scale concerts, exhibitions, launches, activations, and MICE events.Ensure all aspects of project production and logistics are meticulously planned,...