GBS Transition Senior Manager

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today

We are seeking a highly skilled Transitions Senior Manager role within our Global Business Services (GBS) organization. The ideal candidate will be responsible for managing the transition of processes and services into Global Business Services (GBS) as well as supporting future acquisitions. We seek experienced, focused, motivated, and inspired individuals who can build trusting relationships and become drivers delivering the seamless and efficient services.

Accountabilities:

• Lead the planning, execution, and monitoring of the transition of business processes into the GBS model.
• Develop and maintain transition plans, timelines, and milestones to ensure successful implementation.
• Collaborate with cross-functional teams, including Finance, HR, IT, and Operations, to ensure alignment and support throughout the transition process.
• Identify potential risks and challenges associated with the transition and develop mitigation strategies to address them.
• Monitor and report on transition risks to the Global Head of Enablement, ensuring timely resolution.
• Collaborate with the Enablement team to ensure that appropriate training and support materials are developed and delivered to employees affected by the transition.
• Provide guidance and support to teams during the transition to ensure a smooth transition experience.
• Operate as a process architect, developing and implementing standardized processes and system. Evaluates and simplifies existing business processes using process modeling techniques to identify gaps and redundancies.
• Ownership of value case creation, business metrics and ongoing tracking.
• Monitor and evaluate the effectiveness of the transition process, gathering feedback from stakeholders and making adjustments as necessary.
• Report on transition outcomes and performance metrics to the Global Head of Enablement.

Qualifications & Experience:

Required:

• Bachelor's degree in Business Administration, Project Management, or a related field
• Minimum of [8] years of experience in transition management, project management, or a related field.
• Strong understanding of GBS operations and process integration.
• Proven ability to manage complex projects and drive successful outcomes.
• Excellent communication, organizational, and problem-solving skills.

Preferred:

• Master's degree in one of the fields above
• Excellent communication skill with abilities related to the effective exchange of information and ideas
• Ability to handle more than one task at the same time in an efficient manner
• Ability to be ethical and conduct activities with moral principles
• Effectively collaborate with group to achieve a common goal or to complete a task in the most effective and efficient way
• Seek out new information, experiences, and knowledge
• Ability to learn, understand, and integrate new technologies into work that leads to increased efficiency, productivity, and the ability to stay competitive in various fields

Technical Skills & Knowledge Needed:

• Proficiency with Microsoft Office Suite
• Ability to learn, understand, and integrate new technologies into work that leads to increased efficiency, productivity, and the ability to stay competitive in various fields
• Proficiency in using data analysis tools and software, such as Microsoft Excel
• Awareness of relevant regulations and compliance requirements
• Experience in Project Management and proven track of Transition Management projects delivery.
• Experience in planning, managing and executing the overall/part of a transition program for various Function/s including stakeholders' management, risk management, overall project management.
• Skilled in gathering, understanding, and implementing business requirements while improving employee experience and outcomes
• Ability to learn, understand, and integrate new technologies into work that leads to increased efficiency, productivity, and the ability to stay competitive in various fields

Language Requirements:

• Manila, Philippines: Fluency in English and proficiency in at least one additional language (Thai, Mandarin, or Spanish), both spoken and written, is required

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs . We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.