
Team Member
1 week ago
We are looking for a highly skilled and experienced Team Member to join our Front Office team at Amal Tamara. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in a similar role.
Roles and Responsibility
- Manage front office operations, including reception, concierge, and bell captain duties.
- Provide exceptional customer service to guests and ensure their needs are met.
- Coordinate with other departments to ensure seamless service delivery.
- Maintain high standards of professionalism and courtesy when interacting with guests and colleagues.
- Handle guest complaints and resolve issues promptly and efficiently.
- Ensure accurate record-keeping and report generation.
Job Requirements
- Proven experience in front office operations, preferably in a hotel or restaurant setting.
- Excellent communication and interpersonal skills are required to work effectively with diverse groups.
- Strong problem-solving and analytical skills are needed to handle complex situations.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Knowledge of front office software and systems is essential.
- A strong commitment to delivering exceptional customer service and maintaining high standards of quality is necessary.
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