Tele Sales Executive

2 days ago

Bengaluru, Karnataka, India Tyresnmore Online Full time ₹ 4,00,000 - ₹ 12,00,000 per year
  • Responsibilities:
  • Be the Brand ambassador of to our customers when speaking with them.
  • Go above and beyond to delight and Sell our Tyres/Batteries online, with a warm attitude,

    exceptional communication skills and a highly professional demeanour - so much so that they

    would want to tell their friends all about their experience with TyresnMore
  • Be able to build trust with your customers by being responsive, reliable and communicative,

    and proactively help resolve customer issues on the spot - no problem is too hard for you.
  • Liaise closely with the customer operations team to ensure the right Tyre/Battery is prepared

    for delivery and whatever is required to complete the sale is managed smoothly, with minimal

    hassle.
  • Be willing to learn about the different buy/sell processes in every state
  • Be willing to learn how to explain various Tyre/Battery features to customers; we will provide

    training to guide you
  • Help shape and support the development of customer-facing processes in our new business -

    we are writing the playbook as we go.
  • Getting sales conversions will be your core performance indicator.

What you should have:

- Minimum 2-3 years sales experience in a contact centre or well-known Sale environment,

where you also have engaged with customers over the phone, social media, email, chat or any

other channels.

- A customer champion outlook - you take seriously the role of being the voice of the customer

within the organisation and nothing less than 100% satisfaction is good enough for you.

- You are a solid team player who is revving to do something different and be a part of a team that

will change how Tyres & Batteries are bought and sold in India

- You are aware of the highs and lows of start-up life, and are willing to be part of our journey and

take on tasks that we might need your help with Self-starter, autonomous - you proactively own

your space and can act with minimal instruction. The tenacity and commitment to take us from

start-up to scale-up.

- A creative problem-solver, able to work outside of expectations and processes across the

organisation to generate solutions for our customers. Tyre/Battery knowledge (nice to have) -

you know the ins and outs of most makes and models and can confidently answer any

questions about it or experience of selling any other product/service as well.

- You are flexible and are willing to work after hours and weekends, based on a rotating roster

(9:30am - 6:30pm over 7 days a week) from the Delhi office, 6 days a week.

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