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Customer Care Executive
2 weeks ago
Company Description
At Invenzee Buildcap Fintech Private Ltd., we aim to impact the lives of individuals by assisting them in wealth creation through the financial market and by helping them choose the best suitable insurance for their needs. Our team of experienced professionals provides traders and investors with optimal financial solutions, leading to their wealth creation. We offer a variety of financial solutions under one roof, setting us apart from other market participants and simplifying investment decisions for our clients.
Role Description
This is a full-time, on-site role for a Customer Care Executive located in Indore. The Customer Care Executive will be responsible for handling customer inquiries and complaints, ensuring customer satisfaction, providing exceptional customer service, and supporting the sales team. Day-to-day tasks include responding to customer queries, resolving issues, maintaining customer records, and facilitating communication between customers and the company.
Qualifications
- Customer Support, Customer Satisfaction, and Customer Service skills
- Strong Communication skills
- Experience in Sales-related roles
- Excellent interpersonal skills and problem-solving abilities
- Ability to work in a team and independently
- Prior experience in the financial services industry is a plus
- Bachelor's degree in Business Administration, Finance, or related field is preferred
