Customer Care Executive

1 day ago


Indore, Madhya Pradesh, India Food Processing Advisory & Consultancy Full time ₹ 3,00,000 - ₹ 3,60,000 per year

About the Role

We are looking for enthusiastic and professional Customer Care Executives to join our Collections team. In this role, you will be responsible for making outbound calls to customers regarding overdue credit card payments, explaining repayment options, and assisting them in clearing their dues in a polite and professional manner.

Roles & Responsibilities

  • Make outbound collection calls to customers with overdue credit card payments.
  • Clearly communicate with customers regarding their outstanding balance, due days, and consequences of non-payment.
  • Use the approved script while ensuring a professional and courteous tone.
  • Educate customers about late payment charges, interest, and impact on their credit score.
  • Offer customers secure payment options and assist in initiating payment through links or other approved channels.
  • Handle customer queries, objections, and concerns with empathy while steering towards payment resolution.
  • Accurately update call outcomes and payment commitments in the system.
  • Follow RBI guidelines, company compliance, and data confidentiality policies.
  • Work towards achieving daily/weekly/monthly collection targets.

Key Skills & Competencies

  • Excellent verbal communication skills in Hindi and English (regional language knowledge will be an added advantage).
  • Strong listening skills and ability to handle objections professionally.
  • Confidence and persistence in outbound calling.
  • Customer-first approach with empathy and persuasion skills.
  • Basic computer knowledge (MS Office, CRM tools).
  • Ability to work in a target-driven environment.

Qualifications

  • Minimum 12th Pass / Graduate in any discipline.
  • Prior experience in collections / BPO / outbound calling preferred but not mandatory.
  • Freshers with strong communication skills are encouraged to apply.

What We Offer

  • Fixed salary + performance-based incentives.
  • Structured training program on communication, compliance, and collections process.
  • Growth opportunities within the Collections and Customer Care team.
  • A professional and supportive work environment.

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Work Location: In person

Speak with the employer



  • Indore, Madhya Pradesh, India Invenzee Buildcap Fintech Private Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionAt Invenzee Buildcap Fintech Private Ltd., we aim to impact the lives of individuals by assisting them in wealth creation through the financial market and by helping them choose the best suitable insurance for their needs. Our team of experienced professionals provides traders and investors with optimal financial solutions, leading to...


  • Indore, Madhya Pradesh, India Digitide Solution Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Join Digitide Solution Limited as a Customer Care Executive, where your passion for customer service will shine. At Digitide, we pride ourselves on providing innovative and top-tier digital solutions to our clients, and as a key member of our customer care team, you will play an essential role in maintaining our reputation for excellence. Your primary...


  • Indore, Madhya Pradesh, India White Force Group Full time ₹ 2,52,000 per year

    URGENT HIRING FOR - CUSTOMER CARE EXECUTIVEPreferred immediate joinerContact no Location - IndoreLocation: RR Industrial Park, Plot No 20, Super Corridor Rd, Bardari, Indore, Madhya PradeshExperience years of experienceSalary - Upto 2.5 LPAJob Summary:We are seeking a dynamic and customer-focused Customer Care Executive to join our growing perfume brand....


  • Indore, Madhya Pradesh, India Skyway Solution Full time ₹ 4,20,000 per year

    Hiring for Customer Care Executive Salary - Up To 35 K Experience - 1+ year in International BPO Only Qualification - Undergraduate/Graduate Location- Indore 5 Days working Cab Facility Rotational Shifts/ Rotational Off Required Candidate profileTo Apply: Send your resume to HR Sanjna Sandhu


  • Indore, Madhya Pradesh, India Akash Asati (Proprietor of Sabkajobs Placement Company) Full time

    Job DescriptionDescriptionWe are seeking Customer Care Executives to join our team in India. This is an exciting opportunity for freshers or entry-level candidates looking to start their career in customer service. The ideal candidates will be responsible for providing outstanding support to our customers and ensuring their needs are met...


  • Indore, Madhya Pradesh, India WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED Full time ₹ 1,80,000 - ₹ 2,52,000 per year

    URGENT HIRING FOR - CUSTOMER CARE EXECUTIVEPreferred immediate joineremail - contact no Location - IndoreLocation: RR Industrial Park, Plot No 20, Super Corridor Rd, Bardari, Indore, Madhya PradeshExperience years of experienceSalary - Upto 2.5 LPAJob Summary:We are seeking a dynamic and customer-focused Customer Care Executive to join our growing perfume...


  • Indore, Madhya Pradesh, India Sumeru Inc Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Role: Customer Care ExecutiveWork Mode: Work from OfficeCampaign: InternationalShift: Permanent Night ShiftWorking Days: 5 Days a WeekProcess Type: BlendedWhat We're Looking For:Excellent Communication SkillsEnthusiasm & ConfidenceWillingness to work in night shiftsSalary Package:Freshers: ₹25,000 CTC + ₹2,000 PLIExperienced: ₹30,000 CTC + ₹2,000...


  • Indore, Madhya Pradesh, India Harliv Global Solutions Pvt. Ltd. Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionHarliv Global Solutions specializes in providing exceptional outsourcing services, delivering top-notch customer support, lead generation, and business solutions tailored to the needs of clients. We focus on quality, efficiency, and innovation to help businesses achieve their goals through seamless collaboration and reliable services. Our...


  • Indore, Madhya Pradesh, India Upskill Academy Full time ₹ 10,000 - ₹ 1,50,000 per year

    Customer Support ExecutiveCompany: Altruist JDLocation: Indore, Madhya PradeshOpenings: Multiple (Airtel Black, Black Gold, Airtel BB, IPRU, IBL)Job Description:We are hiring Customer Support Executives to manage inbound and outbound customer interactions for leading telecom and insurance processes. The ideal candidate will have strong communication skills...


  • Indore, Madhya Pradesh, India Starwalk Services Full time ₹ 1,06,560 - ₹ 1,20,000 per year

    Job Title: Customer Support ExecutiveLocation: IndoreUndergraduate can applyOnly for Experienced candidates.Salary: 15, INRWork Schedule: Rotational week-offs and shiftsResponsibilities:Handle customer inquiries via phone, email, or chat promptly and professionally.Provide accurate information on products, services, and policies.Assist in troubleshooting...