City Head

7 days ago

Guwahati, Assam, India OYO Full time US$ 90,000 - US$ 1,20,000 per year

Job Title:

City Head

Company: OYO

Location: Guwahati (Northeast Region)

Role Type: Field Leadership Role

Industry: Hospitality / Travel / Tourism

Function: Sales / Operations / Business Development

Experience Required: 8 to 12 Years

Languages: Assamese (Mandatory)

About OYO:

OYO is a global hospitality tech platform operating across 35+ countries with over 157,000 storefronts. We empower entrepreneurs and small business owners with full-stack technology to maximize occupancy, enhance revenue, and simplify operations. Our mission is to make quality stays accessible and affordable for all. Visit Website

Job Description:

As a State Head, you will lead a critical geography for OYO, driving both operational excellence and revenue growth through effective leadership and market understanding.

Key Responsibilities:

  • Maximize occupancy, boost revenue, and ensure sellable room availability in your region
  • Monitor and ensure timely collections and outstanding recoveries
  • Analyze revenue dashboards and performance data for decision-making
  • Deliver consistent feedback on local market trends and pricing
  • Lead strategic expansion initiatives within the hub
  • Improve guest experience metrics and ensure high-quality service delivery
  • Resolve conflicts among internal and external stakeholders

Key Performance Indicators:

  • Daily Sellable Room Nights (DSRN)
  • Revenue & Contribution Margin
  • Pay at Hotel (PAH) Realization
  • Daily Occupancy (URNs)
  • Guest Experience (Gx) Improvement

Desired Skills:

  • Strong stakeholder & team management
  • Analytical & decision-making abilities
  • Networking and problem-solving capabilities
  • Hands-on leadership with local market understanding
  • Must be fluent in Assamese (spoken and written)

Eligibility Criteria:

  • 8 - 12 years of total experience
  • Minimum 3 - 4 years in a people management role
  • Hospitality, Travel, or B2B Field Sales experience preferred

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