Service Manager

17 hours ago

Patna, Bihar, India CairnMartin Executive Search Full time ₹ 5,00,000 - ₹ 15,00,000 per year
Company Description
  • World Leader in Horizontal Drilling Systems
  • Leading US MNC
  • Employee Friendly Policies
  • Excellent Employee Retention
  • Internal Promotions
Job Description

Company: A leading company in Horizontal Drilling Systems

Location: Patna

JOB RESPONSIBILITIES

  • Specific experience in service/ repair/ maintenance of Construction/ Earth moving equipment.
  • Excellent communication skills in English
  • Electronics troubleshooting, Repair and maintenance and preparing record of the same
  • Coordinating with resellers for service support and timely warranty registrations
  • Training of reseller manpower
  • Regular meetings with customers/contractors & their field personnel
  • Provide training at regular intervals to the end users/contractors
  • Preparing trip reports and compiling monthly activity reports

ROLE

  • Reseller Training Management
  • Integration of Service and Sales
  • Promotion and Demonstrations
  • Market Intelligence and Competitive Analysis
  • Training and Development
  • Customer and Reseller Feedback

SERVICE PORTFOLIO REQUIREMENTS:

  • Service of Construction/ Earth moving equipment like crane, conveyer, excavator, backhoe, forklift, material handling equipment, etc.
Qualifications

EDUCATIONAL QUALIFICATIONS:

  • Any B.E./ B.Tech. ONLY
  • NOT DESIRED: Diploma/ B.Sc./ etc. even with MBA is not desired by client.
Additional Information

Experience in Microsoft Office, especially MS Excel, MS Word. 

Proficient in written and spoken English as well as native language 

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