Quality Assurance Manager

Job Title: Quality Assurance Manager (Flooring / Textile)

Industry: Flooring

Location: Cherthala, Kerala

Recruitment Partner: Prime Ideas Consultancy Services

Our client specializes in the production of high-quality flooring products and offers a wide range of choices, made from sisal, jute, wool, etc. The company primarily serves international markets, with a strong focus on innovation and quality.

Prime Ideas Consultancy Services is a trusted Executive Search and Corporate Hiring firm. We specialize in connecting high-caliber professionals with leading organizations by leveraging deep industry knowledge, expert sourcing strategies, and a results-driven approach.

Job Summary

We are seeking an accomplished and results-oriented Quality Manager with extensive experience to oversee and enhance our comprehensive quality management systems. This leadership position requires a deep understanding of industry-specific quality standards and a proven track record of implementing and maintaining relevant certifications such as ISO, GRS (Global Recycled Standard), SEDEX, and other client-specific quality requirements. The Quality Manager will be instrumental in driving continuous improvement, ensuring product excellence, and fostering a culture of quality throughout the organization.

Key Responsibilities

• Strategic Quality Leadership: Develop, implement, and maintain the company's quality management strategy, aligning it with business objectives and industry best practices.
• System Management: Oversee the entire Quality Management System (QMS), ensuring compliance with international standards (e.g., ISO 9001, ISO and other relevant certifications (e.g., GRS, SEDEX).
• Certification & Compliance: Lead all efforts related to obtaining, maintaining, and renewing required quality and sustainability certifications as per client and regulatory demands. Act as the primary liaison during external audits.
• Team Management & Development: Lead, mentor, and develop a high-performing quality assurance and control team. Foster a culture of continuous learning, accountability, and excellence within the department.
• Process Optimization: Identify opportunities for process improvement across manufacturing, supply chain, and product development to enhance product quality, reduce defects, and increase efficiency.
• Quality Control & Assurance: Establish and monitor quality control points throughout the production lifecycle, from raw material inspection to finished product testing and dispatch.
• Supplier Quality Management: Develop and implement robust supplier quality management programs, including audits, performance monitoring, and corrective action plans.
• Customer Satisfaction: Collaborate with sales, production, and R&D teams to understand customer quality expectations and address feedback, ensuring high levels of customer satisfaction.
• Data Analysis & Reporting: Utilize quality metrics and data analysis to identify trends, root causes of issues, and drive data-driven decision-making. Prepare comprehensive reports for senior management.
• Risk Management: Proactively identify potential quality risks and develop mitigation strategies.
• Training & Awareness: Promote quality awareness and provide training to employees across all departments on quality standards, procedures, and best practices.

Qualifications

• Bachelor's degree / Diploma in Textile Engineering, Materials Science, Quality Management, or a related technical field. A Master's degree is a plus.
• Overall experience: years in Quality Assurance and Quality Control roles within a manufacturing environment.
• Leadership Experience: A minimum of 5 years of experience as a Head of Department or in a similar senior leadership role, managing a significant quality team.
• Industry Expertise: Proven experience in the carpet flooring or textile industry is highly preferred.

· Our client offers a competitive salary package, commensurate with experience and skills, along with the opportunity to work on high-impact, cutting-edge technology in a globally recognized organization.

· Interested candidates may apply here or email their resume to ****** Our recruitment team will reach out to shortlisted candidates for a confidential discussion.

• Prime Ideas Consultancy Services is the exclusive hiring partner for this opportun