Restaurant Manager
2 weeks ago
The Summary of the Outlet
It is a cozy, modern all-day café known for its relaxed ambiance and stylish interiors. It offers a wide menu featuring coffee, shakes, salads, and continental dishes, perfect for casual meetups or work sessions. Popular for its late-night vibe and welcoming atmosphere, it's a go-to spot for café lovers in Andheri West.
Job Description – Restaurant Manager
Location: Andheri West, Mumbai
Salary: ₹40,000 – ₹45,000 per month + Service Charge, Tips & Food
Shift Type: Straight Shift
Duty Hours: 10 Hours a Day
Weekly Off: 1 Weekly Off as per Standard
Key ResponsibilitiesOperations Management
- Oversee the daily operations of the cafe including floor management, guest service, billing, and overall upkeep.
- Ensure all operational procedures are followed efficiently and consistently.
- Monitor service speed, food quality, and guest satisfaction at all times.
- Coordinate closely with kitchen and bar teams to maintain smooth order flow and communication.
Team Management
- Recruit, train, and motivate staff to deliver excellent service.
- Conduct regular team briefings and performance reviews.
- Create staff rosters, manage attendance, and ensure discipline and grooming standards are maintained.
- Foster a positive and professional work culture that encourages teamwork and accountability.
Guest Experience & Service Quality
- Greet and interact with guests to ensure their satisfaction and address any complaints promptly and professionally.
- Maintain a strong presence on the floor, especially during peak hours.
- Implement feedback systems and monitor guest reviews to identify areas of improvement.
Financial & Administrative Responsibilities
- Manage daily cash handling, billing accuracy, and reconciliation of POS reports.
- Track and monitor daily sales, service charge distribution, and revenue performance.
- Assist in budgeting, cost control, and achieving monthly sales targets.
- Maintain inventory records and coordinate with procurement for supplies and stock replenishment.
Hygiene, Compliance & Safety
- Ensure the café adheres to hygiene, cleanliness, and food safety standards.
- Conduct regular checks of service and kitchen areas for compliance with company and statutory norms.
- Maintain all documentation related to licenses, audits, and operational checklists.
Promotions & Brand Representation
- Support in planning and executing promotional activities, special events, and marketing initiatives.
- Uphold brand values and ensure a consistent café image across all touchpoints.
- Identify opportunities for upselling and improving guest engagement.
Candidate Requirements
- Minimum 1–3 years of experience as a Restaurant or Café Manager / Assistant Manager in a reputed hospitality brand.
- Strong leadership, communication, and problem-solving skills.
- Pleasant personality with a guest-first attitude.
- Ability to handle multiple responsibilities and make quick, effective decisions.
- Knowledge of café operations, POS systems, inventory control, and staff management.
- Flexible to work in a fast-paced environment and lead by example.
Job Types: Full-time, Permanent
Pay: ₹40, ₹45,000.00 per month
Benefits:
- Food provided
Work Location: In person
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