Restaurant Manager

2 weeks ago

Bandra West Mumbai Maharashtra, India DJRS Hospitality Full time ₹ 4,50,000 - ₹ 5,50,000 per year

Position Overview:

The Restaurant Manager is responsible for managing the daily operations of the restaurant, ensuring exceptional guest service, maintaining high food and beverage standards, optimizing profitability, and leading a motivated and efficient team. The role combines operational excellence, guest relations, and team leadership to deliver a seamless dining experience.

Key Responsibilities:1. Operations Management

  • Oversee day-to-day operations of the restaurant, ensuring smooth service and adherence to brand standards.
  • Supervise all areas including dining, service, cleanliness, and ambiance.
  • Coordinate between the kitchen and service teams for timely and accurate order delivery.
  • Ensure compliance with hygiene, safety, and sanitation regulations.
  • Monitor maintenance of restaurant equipment and fixtures.

2. Guest Experience

  • Ensure guests receive the highest level of hospitality and personalized service.
  • Handle guest complaints, feedback, and special requests professionally and efficiently.
  • Regularly engage with guests to build rapport and ensure satisfaction.
  • Manage reservation systems and ensure optimal table turnover.

3. Financial Management

  • Achieve revenue targets through upselling, promotions, and cost control.
  • Monitor daily sales reports, P&L statements, and performance metrics.
  • Manage inventory, control wastage, and maintain beverage and food cost standards.
  • Support management in budgeting, forecasting, and financial planning.

4. Team Leadership & Development

  • Recruit, train, and supervise service and support staff.
  • Conduct regular briefings, training sessions, and performance evaluations.
  • Foster teamwork, discipline, and motivation among staff members.
  • Maintain staffing levels and prepare duty rosters for smooth operations.

5. Marketing & Promotion

  • Support implementation of marketing initiatives, events, and promotional activities.
  • Collaborate with marketing teams to increase restaurant visibility and footfall.
  • Monitor competitor activities and market trends to enhance restaurant offerings.

6. Compliance & Administration

  • Ensure adherence to licensing laws, labor laws, and company policies.
  • Maintain operational records, reports, and checklists accurately.
  • Coordinate with vendors and suppliers for timely procurement and quality control.

Qualifications & Experience:

  • Bachelor's degree in Hotel Management / Hospitality or related field.
  • Minimum 4–6 years of experience in restaurant or F&B management, preferably in a reputed brand or fine dining setup.
  • Proven track record in operations, guest service, and financial performance.

Skills & Competencies:

  • Strong leadership and interpersonal skills.
  • Excellent communication and guest-handling abilities.
  • Financial and business acumen.
  • Ability to manage multiple priorities under pressure.
  • Proficiency in POS systems and restaurant management software.
  • Knowledge of food safety, hygiene, and service standards.

Work Environment:

  • Dynamic, guest-focused restaurant environment.
  • Requires flexibility to work evenings, weekends, and holidays.

Job Types: Full-time, Permanent

Pay: ₹45, ₹55,000.00 per month

Work Location: In person

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