Restaurant Captain

2 weeks ago

Bandra West Mumbai Maharashtra, India Savannah Serenity Pvt Full time ₹ 2,40,000 - ₹ 9,60,000 per year

Position: Restaurant Captain

Location: Bandra West

Experience Required: 2–4 years (preferably in Italian or continental cuisine service)

Employment Type: Full-time

Job Summary:

We are seeking an experienced and customer-focused Restaurant Captain to oversee dining operations and ensure a smooth guest experience at our Italian restaurant. The ideal candidate will have a passion for hospitality, knowledge of Italian cuisine and wines, and the ability to lead and coordinate the front-of-house team effectively.

Key Responsibilities:

  • Greet and seat guests in a warm and professional manner
  • Supervise and coordinate the activities of the service staff
  • Ensure smooth and efficient table service with attention to guest satisfaction
  • Take orders and offer recommendations on Italian dishes and wines
  • Coordinate with kitchen staff to ensure timely and accurate food delivery
  • Handle guest complaints and resolve issues with a customer-first attitude
  • Train and guide new staff members on service standards
  • Maintain cleanliness and proper setup of dining areas
  • Ensure compliance with hygiene, safety, and quality standards
  • Upsell menu items and suggest wine pairings when appropriate

Requirements:

  • Proven experience as a Restaurant Captain or Senior Waiter in a fine dining or Italian restaurant
  • Strong knowledge of Italian cuisine, beverages, and service etiquette
  • Excellent communication and interpersonal skills
  • Leadership and team management abilities
  • Ability to work in a fast-paced environment and under pressure
  • Flexibility to work evenings, weekends, and holidays

Preferred Qualifications:

  • Diploma or degree in Hotel Management or Hospitality (optional but preferred)
  • Basic knowledge of POS systems and restaurant billing procedures
  • Multilingual abilities (especially English and basic Italian terms) is a plus

Job Types: Full-time, Permanent

Pay: ₹20, ₹40,000.00 per month

Benefits:

  • Food provided

Work Location: In person

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