Floor Manager

2 days ago

Noida, Uttar Pradesh, India Bhima Jewellers Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Title : Floor Manager (On site role)

Location-Noida

Experience-10yrs+

Objective Summary:

To ensure the proper functioning of the showroom. To monitor the sales, inventory, employeesand all other related infrastructures within the showroom.Principal Duties and

Responsibilities:

 Ensure that all customers are handled properly by the retail staff.

 In cases where customers cannot be handled by the retail sales assistants, Floor in charges have tohandle them.

 Ensures that all procedures, processes and systems adopted by management are followed by staff.

 Propose, schedule and implement in-store signage and layout to maximize sales, customersatisfaction, store appearance and image towards the customers.

 Evaluates and manages sales and customer service activities and staff competencies to optimizeand maintain business performance, profitability and customer satisfaction.

 Manage maintenance and ensure all infrastructure, equipment, facilities and inventory in exhibitrooms are in good working order.

 To review employee performance and to suggest actions to be taken regarding a particularemployee.

 To conduct daily briefings on the activities needs to be conduct among the staff.

 To attend the monthly meetings held at corporate office or to attend meetings as and whenrequired by the top management in corporate office.

 To approve the leaves of the sales staff after it has been reviewed by the section in charge.

 To ensure all to use the movement register properly.

 To submit daily report to manager and top management.

 Monitor section supervisor's and section heads.

 Follow-up of due compliance with establishments rules and regulations.

 Ensure the customers responded properly by section staff and front office staffs (Floor coordinators)

 Initiate new methods for improving service and customer satisfaction.

 Ensuring the floor supervisors do proper follow up of customer feedback and reporting the necessary changes on account the same.

 Close monitoring of items passing during the beginning and end of each and every the day.

 Arrangement of necessary number of staffs for smooth functioning of item passing.

 Reporting to the HR department about the staff requirements of respective sections.

 To ensure all the staffs groomed properly during the working hours at the respective floors.

 To aware all staffs schedule leaves or exchange leaves, permissions.

 To ensure all the staffs updated about the new schemes, Policy changes and etc.,

 He/she shall ensure that the staffs under his/her team adhere to the HR policy regarding uniforms and timings.

 To ensure a proper shopping experience within the showroom.

Machines or Equipment used by the position:

 Telephone

 Computer

 Stationery items

Working Condition & Physical Effort:

 Normal office working condition. May have to walk inside the premises of the outlet.

Interested Candidates, apply now or reach out at

Job Types: Full-time, Permanent

Benefits:

  • Flexible schedule
  • Food provided

Work Location: In person

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