Floor Manager
2 days ago
Job Description Floor Manager (Car Wash & Detailing Studio)
Position: Floor Manager
Location: Sainikpuri, Hyderabad
Employment Type: Full-time
We are looking for a proactive Floor Manager to lead operations at our Car Wash & Detailing Studio. The role requires strong leadership, customer handling, and operational management skills, along with the ability to drive business growth.
Key Responsibilities
- Supervise day-to-day operations and staff performance.
- Ensure high-quality service standards, workflow efficiency, and cleanliness.
- Train, motivate, and schedule staff to maximize productivity.
- Handle customer queries, feedback, and escalations professionally.
- Conduct cold calls to prospective clients and promote detailing packages.
- Track daily sales, staff attendance, and inventory using MS Excel.
- Prepare performance reports for management review.
- Support marketing initiatives and implement promotional activities.
- Safely drive customer or company vehicles when required (test runs, shifting cars within the facility, etc.).
Required Skills & Qualifications
- Proven experience as a Supervisor/Floor Manager (automotive, hospitality, or service industry preferred).
- Strong leadership, communication, and interpersonal skills.
- Experience in cold calling and basic sales.
- Proficiency in MS Excel (reporting, analysis, data entry).
- Valid driving license with good driving skills (mandatory).
- Customer-focused, detail-oriented, and able to work under pressure.
- Education: Graduate/Diploma in Business, Hospitality, or related field.
- 24 years of relevant experience preferred.
What We Offer
- Competitive salary plus performance incentives.
- Career growth and training opportunities.
- Employee discounts on car care services.
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