Department Manager

1 week ago

Hyderabad, Telangana, India Croma Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job description

Company Name: Tata Croma

Role: Department Manager

Location: Hyderabad

Role & responsibilities

Sales and Performance Management:

  • Responsible for achieving department targets and KPIs (Key Performance Indicators).
  • Analyzing sales figures, interpreting information, and forecasting future sales volumes.
  • Maximizing profits through effective sales strategies and margin management.
  • Executing plans to maximize sales as set by the immediate superior.
  • Ensuring attractive merchandise display, layout, and stock replenishment.
  • Overseeing inventory processes and managing damaged and defective goods.

Customer Service and Satisfaction:

  • Creating a seamless customer service orientation among store employees.
  • Understanding customer needs and providing optimal solutions.
  • Handling customer complaints and ensuring timely resolution.
  • Implementing marketing plans, including catalogues, flyers, and e-commerce.

Team Management and Development:

  • Facilitating the professional and personal development of subordinates.
  • Cultivating and promoting the company's culture through teamwork and collaboration.
  • Managing and motivating the store team to increase sales and ensure efficiency.
  • Training staff on required products.

Merchandising and Operations:

  • Assisting in completing price changes within the department.
  • Bringing up sales at registers and/or bagging merchandise.
  • Assisting in floor moves, merchandising, display maintenance, and housekeeping.
  • Processing and replenishing merchandise and monitoring floor stock

Business Operations and Shrinkage Management:

  • Strategizing to reduce shrinkages in the department.
  • Managing EPOS (Electronic Point of Sale) systems and SKU (Stock Keeping Unit) creation.
  • Monitoring trade-in products, inventory management, and logistics control.
  • Overseeing marketing plans and driving sales promotion initiatives and events

Regards

Venkat - HRBP

Croma.

If anyone interested, please share your updated resume to the mention mail id

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