Analyst – Patient Oriented Programs
1 week ago
Job Description Summary
The primary responsibility of this role is to manage patient-oriented program (POP). Responsible to ensure compliance in POP end to end activities as per the applicable process and quality standards. Liaison with the cross functional team for successful execution of POP.Job Description
Major accountabilities:
- Administer end to end POP process on behalf of Business Owner (BO) in accordance with Doing Business Ethically (DBE) policy and POP Standard Operating Procedures (SOP).
- Coordinate with all POP stakeholders (POP Champion/ Procurement/ Legal/ Patient Safety/ Compliance/Quality Assurance) and create POP documents.
- Responsible for obtaining the necessary approvals for conduct of POP in a timely manner.
- Responsible for the overall management of the External Service Providers (ESP) compliance check prior to fieldwork initiation.
- Enter program details in the POPsys database throughout the conduct of the POP.
- Keep track of all required activities (First Participant First Contact (FPFC)/Last Participant Last Contact (LPLC) dates, Adverse Event Reconciliation (AER), Periodic Reviews, closure, etc.) related to POP conduct and ensure no monitoring gaps before program closure in POPsys.
- Maintain documentation for all POP related activities in POP repository.
- Ensure identified quality issues are well documented in quality issue (QI) management tool. Create issue record and perform proper investigation, root cause analysis followed by risk assessment and corrective and preventive actions (CAPA).
- Ensure proper handover of activities when leaving the role/organization/planned leaves and liaise with POP Champion.
- Effective management of all projects assigned, and timely escalation of findings related to projects.
- Seek constant feedback from stakeholders and improve on suggestions put forth.
Compliance activities:
- Comply with global and local regulations for successful completion of POP activity.
- Ensure completeness of ESP onboarding and compliance (SQA, EPRM, PV provisions, POP AE trainings etc.).
- Follow Integrity & Compliance policies of the organization such as Code of Conduct, Corporate Citizenship, Conflict of interest, Doing Business Ethically and other related organizational policies.
- Support during internal/external audits and inspections as needed.
Key performance indicators (KPIs):
- 100% maintenance of POP and ESP Key performance indicators
- 100% Documentation completeness related to POP.
- Internal stakeholder feedback.
Ideal Job Requirements
Education:
At minimum – any life science graduate or B.com or BA or any equivalent fields.
Background/experience:
- Preferrable experience with 2- 5 years' experience in the pharmaceutical industry within Clinical, Pharmacovigilance (PV), Medical/regulatory Affairs, or relevant experience in pharma compliance or commercial framework.
- Good understanding of local regulatory requirements and applicable policies surrounding pharmaceutical industry
- Ability to communicate effectively across different audiences, organizational levels and local and global teams.
Skills Desired
Alteryx, Analytical Thinking, Brand Awareness, Business Networking, Curiosity, Digital Marketing, Email Marketing, Marketing Campaigns, Marketing Communications (MarCom), Marketing Planning, Marketing Strategies, Media Campaigns, Process Documentation-
Patient Access
4 days ago
Hyderabad, Telangana, India Amgen Technology Private Limited Full time ₹ 12,00,000 - ₹ 24,00,000 per yearPatient Access & Reimbursement Sr. Associate (AIN Quality Analyst) Career CategorySales & Marketing Operations Job Description HOW MIGHT YOU DEFY IMAGINATION? If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world's...
-
Patient Access
2 days ago
Hyderabad, Telangana, India Amgen Inc Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThis role will report to the Senior Manager of Hub Learning & Development and be responsible for:Oversee and lead the Quality Analysts team responsible for the quality check processes for Amgen SupportPlus and Tezspire Together Patient Support Programs (PSPs). The Quality check process ensures that all applicable sources and documents from Amgen PSPs are...
-
Patient Access
6 days ago
Hyderabad, Telangana, India Amgen Full time ₹ 12,00,000 - ₹ 36,00,000 per yearHOW MIGHT YOU DEFY IMAGINATION?If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better...
-
Patient Access
6 days ago
Hyderabad, Telangana, India Amgen Full time ₹ 15,00,000 - ₹ 25,00,000 per yearHOW MIGHT YOU DEFY IMAGINATION?If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better...
-
Patient Access
4 days ago
Hyderabad, Telangana, India Amgen Technology Private Limited Full time ₹ 12,00,000 - ₹ 18,00,000 per yearPatient Access & Reimbursement Manager (AIN Quality Manager) Career CategorySales & Marketing Operations Job Description HOW MIGHT YOU DEFY IMAGINATION? If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world's leading...
-
Patient Access
1 week ago
Hyderabad, Telangana, India Amgen Full time ₹ 10,00,000 - ₹ 12,00,000 per yearCareer CategorySales & Marketing OperationsJob DescriptionHOW MIGHT YOU DEFY IMAGINATION?If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve...
-
Patient Access
1 week ago
Hyderabad, Telangana, India Amgen Full time ₹ 15,00,000 - ₹ 20,00,000 per yearCareer CategorySales & Marketing OperationsJob Description HOW MIGHT YOU DEFY IMAGINATION?If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve...
-
Patient Services – Data Analyst
1 week ago
Hyderabad, Telangana, India ACCUSAGA Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionAccusaga is a solutions-oriented company committed to addressing complex challenges with ingenious strategies. Serving industries such as healthcare, finance, insurance, and banking, Accusaga delivers innovative and applicable solutions. As a value-driven organization, the company prioritizes a values-first approach, placing integrity and...
-
In Patient Manager
2 weeks ago
Hyderabad, Telangana, India Mediciti Institute of Medical Sciences Full time ₹ 2,40,000 - ₹ 38,40,000 per yearCall at Deal with & handle grievance, problems & complaints of patients / Attendants and initiate corrective action & follow up as appropriate with information.To brief the patient and attendant on need basis about services and facilities available in wardsIn absence of Manager, attending for internal meetings and other co -ordination work with other...
-
Patient Counsellor
2 weeks ago
Hyderabad, Telangana, India Care Technological Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Summary:We are looking for a Patient Counsellor who will be responsible for guiding patients through the loan and reimbursement process. The role involves ensuring a smooth and efficient experience for patients by coordinating with internal teams, insurance companies, and external partners.Key Responsibilities:Counsel patients on the loan and...
