Call Center Executive

8 hours ago


Mumbai, Maharashtra, India Sandip Foundation Full time

Roles and Responsibilities

  • Handle inbound calls from customers, resolve their queries and concerns in a timely manner.
  • Make outbound calls to potential clients to generate leads and convert them into paying customers.
  • Process customer orders, handle complaints, and provide excellent customer service.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Meet daily/weekly targets set by the management team.

Desired Candidate Profile

  • 1-5 years of experience in BPO or call center environment.
  • Excellent communication skills with ability to handle high-pressure situations.
  • Proficiency in handling multiple tasks simultaneously while maintaining accuracy and efficiency.
  • Strong problem-solving skills with attention to detail.


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