Customer Service Executive/ Call Center

4 days ago


Navi Mumbai, Maharashtra, India digitide solutions Full time

Process:- IDFC Cross Sales Voice Process

Location: Reliable Tech Park, Airoli

Requirement:

  • Good Communication Skills
  • Minimum Qualification: HSC (12th Pass)
  • Freshers Welcome

Salary:

  • Freshers: Up to 23,000/month
  • Experienced: Up to 25,000/month

Rounds of Interviews:-

  • HR round
  • Operations round

Roles and Responsibilities

  • Handle inbound and outbound calls to resolve customer queries and concerns.
  • Provide excellent customer service, ensuring high levels of satisfaction.
  • Identify cross-sell opportunities and upsell/cross-sell products/services to customers.

Desired Candidate Profile

  • 0-4 years of experience in a BPO or call center environment.
  • Strong communication skills with the ability to handle voice processes effectively.
  • Proficiency in handling inbound/outbound calls, telesales, and customer support roles.

How to Apply ?

To schedule your interview Call or send your CV through WhatsApp (number mentioned below)

Contact Person:- HR Altaf M


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