Business Operations Manager
20 hours ago
About Flexiple
Business Operations Manager to streamline and execute core operational workflows that directly power Flexiple's growth.
Role OverviewAs a Business Operations Manager, you will lead high-impact operational programs that enable seamless service delivery across teams. You will own end-to-end execution of business-critical processes, ensure efficiency at scale, and enable cross-functional alignment. This role is ideal for someone who thrives in structured execution, problem-solving, and program ownership within fast-moving environments.
What You'll DoOperational Excellence & ExecutionEnd-to-End Workflow Ownership: Lead and manage core business operations across client delivery, internal coordination, and program execution.
Cross-Functional Alignment: Work closely with internal teams (Sales, Talent Delivery, Product, Finance) to ensure smooth and predictable operational execution.
High-Volume Coordination: Operate in a high-output environment with multiple stakeholders, ensuring clarity, speed, and accountability.
Program Ownership: Drive business-critical programs from planning to execution, ensuring outcomes are met on time and with high quality.
Process Optimization: Continuously identify bottlenecks and improve process efficiency through data, documentation, and structured workflows.
Systems & Tools Management: Work with internal systems to create visibility, track performance, and maintain operational hygiene.
Business Insights: Track key metrics and share learnings with leadership to influence decision-making and operational strategy.
Risk & Issue Management: Proactively identify execution risks and resolve them before they escalate.
Stakeholder Communication: Ensure clear, structured, and timely communication across all teams involved in the programs you run.
Who Are You?
Education & BackgroundGraduation or post-graduation completed within the last 3–5 years (consistent with typical experience range).
2–4 years of hands-on experience in Operations, Business Operations, Program Management, Cluster/Project Operations, or Procurement Operations roles.
Preferably from a high-touch operational environment such as tech-enabled services, B2C/B2B operations, staffing, consulting, or execution-heavy business lines.
Structured Execution: You thrive on planning, sequencing, and executing complex workflows at speed.
Analytical Thinking: Comfortable using data, numbers, and process metrics to drive improvements.
Stakeholder Management: Effective at managing multiple internal and external stakeholders simultaneously.
Operational Ownership: Strong sense of accountability — you take charge and drive initiatives to completion.
Problem-Solving & Curiosity: You enjoy fixing broken processes, creating clarity, and helping teams operate better.
Chief Happiness Officer: Work alongside Rocket , our in-house bundle of joy.
Impact & Growth: Own high-visibility, company-wide programs from day one.
Learning: Work closely with founders and leaders across functions.
Culture: A flat, transparent and collaborative work environment.
Benefits: Competitive salary and insurance coverage.
If you're excited to drive operational excellence and be a force multiplier across teams, Flexiple is the perfect place for you.
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