Sales - Executive/Senior Executive/Assistant Manager

I. LEAD MANAGEMENT & CUSTOMER ENGAGEMENT

• Handle incoming leads from digital platforms, walk-ins, referrals, channel partners, and marketing campaigns in a timely and professional manner.
• Actively follow up with prospective customers through phone calls, WhatsApp, emails, and in-person meetings to understand their requirements and budget preferences.
• Maintain accurate lead details, follow-up notes, and customer interactions in CRM systems on a daily basis.
• Educate customers about project features, location advantages, pricing, payment plans, and legal approvals related to plots, apartments, villas, and commercial properties.

II. SITE VISITS & PROPERTY PRESENTATION

• Coordinate and conduct site visits for prospective customers, ensuring proper explanation of project layouts, specifications, amenities, and future development plans.
• Assist customers during site inspections by addressing queries related to plot dimensions, apartment layouts, villa specifications, commercial space usability, and infrastructure facilities.
• Ensure a professional and positive site visit experience that builds customer confidence and trust in the brand.

III. SALES CONVERSION & BOOKING PROCESS

• Convert qualified leads into bookings by clearly explaining pricing structures, payment schedules, offers, and documentation requirements.
• Coordinate with internal teams such as CRM, Finance, and Legal for booking confirmation, agreement preparation, and documentation completion.
• Ensure timely collection of booking amounts, post-dated cheques, or initial payments as per company policy.
• Support customers throughout the booking process by addressing concerns related to approvals, possession timelines, and handover procedures.

IV. CUSTOMER RELATIONSHIP & FOLLOW-UPS

• Build and maintain long-term relationships with customers through regular follow-ups and professional communication.
• Handle customer objections, negotiation discussions, and clarifications in a polite and transparent manner.
• Coordinate with CRM teams to ensure seamless post-booking communication, payment follow-ups, and customer satisfaction.

V. MARKET INTELLIGENCE & COMPETITOR ANALYSIS

• Stay updated on local real estate market trends, competitor projects, pricing movements, and customer preferences.
• Share market insights, customer feedback, and competitor intelligence with the reporting manager to support sales strategy improvements.
• Understand regulatory aspects such as RERA guidelines, basic legal approvals, and documentation requirements to confidently address customer queries.

VI. COORDINATION WITH INTERNAL TEAMS

• Work closely with Marketing teams to support campaigns, lead generation activities, site events, and promotional initiatives.
• Coordinate with CRM and Accounts teams to ensure smooth documentation, payment tracking, and customer onboarding.
• Support channel partners and brokers by providing accurate project information and assisting with deal closures.

VII. REPORTING & SALES DISCIPLINE

• Maintain daily activity reports, lead status updates, site visit logs, and booking details as per company formats.
• Ensure all customer interactions and sales activities are properly documented in CRM systems.
• Adhere strictly to company sales policies, ethical standards, and compliance requirements.

QUALIFICATIONS & EXPERIENCE

• Any Graduate / MBA (Marketing preferred).
• 1–3 years experience for Sales Executive, 3–6 years for Senior Executive, 6+ years for Assistant Manager in real estate sales (preferred).
• Exposure to plotted developments, apartments, villas, or commercial real estate sales is an added advantage.
• Strong communication skills in English and Tamil (additional languages preferred).

KEY SKILLS & COMPETENCIES

• Customer Handling & Relationship Management
• Lead Conversion & Negotiation Skills
• Site Visit & Property Presentation
• CRM & Follow-Up Discipline
• Market Knowledge & Sales Coordination
• Professional Communication & Teamwork

WHY JOIN US

• Opportunity to work with a growing real estate brand handling multiple project types.
• Performance-driven career growth and learning exposure.
• Supportive sales ecosystem with marketing and CRM backing.

Job Types: Full-time, Permanent

Pay: ₹149, ₹527,117.56 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person