Manager
1 day ago
Job Description – Salon Manager
Industry: Beauty & Wellness (Athenian Professional)
Location: Kolkata, West Bengal
Experience: 4–8 years (Salon / Luxury Service Industry preferred)
Job Summary
Athenian Professional is hiring a dynamic and result-oriented Salon Manager for its Kolkata location. The Salon Manager will be responsible for end-to-end salon operations, team leadership, sales growth, customer satisfaction, and strict SOP compliance, ensuring a premium and consistent brand experience.
Key Responsibilities1. Salon Operations & Compliance
- Manage daily salon operations and opening/closing procedures
- Ensure hygiene, cleanliness, grooming, and ambience standards
- Implement and monitor Athenian SOPs across all services
Ensure discipline and operational consistency at all times
Team Management & Leadership
Manage staff attendance, rosters, and performance
- Conduct daily team briefings and regular reviews
- Ensure staff follows dress code, service protocol, and grooming standards
Train, motivate, and retain high-performing team members
Sales, Memberships & Revenue
Achieve monthly sales, membership, and product targets
- Drive upselling, cross-selling, and repeat client visits
- Monitor daily billing, PCS (Per Client Sale), and conversions
Execute offers, promotions, and local marketing plans
Customer Experience & Reviews
Handle customer concerns and escalations professionally
- Ensure excellent service quality and client satisfaction
- Drive Google reviews with photos and feedback
Build long-term client relationships and loyalty
Inventory, Cash & Reporting
Monitor stock levels, product usage, and wastage
- Ensure accurate billing and cash handling
- Submit daily, weekly, and monthly reports to Head Office
Coordinate with vendors for salon supplies and maintenance
Corporate Coordination & Branding
Implement corporate instructions and audits
- Share daily operational updates, grooming photos, and reports
- Coordinate with HR, operations, and marketing teams
- Ensure salon readiness for inspections and reviews
Eligibility & Requirements
- 4–8 years experience as Salon Manager / Assistant Manager
- Strong understanding of salon operations and service quality
- Proven leadership and sales management skills
- Good communication and customer-handling abilities
- Basic computer knowledge (billing software, Excel, WhatsApp, email)
- Target-driven, disciplined, and solution-oriented mindset
Compensation & Benefits
- Competitive salary (as per experience)
- Performance-based incentives
- Career growth with a premium salon chain
- Corporate operational support
Job Type & Role Details
- Job Type: Full-time, Permanent
- Role: Salon Manager
- Department: Salon Operations
- Location: Kolkata
Job Type: Full-time
Pay: ₹15, ₹25,000.00 per month
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 1 year (Preferred)
Language:
- Bengali English Hindi (Required)
Work Location: In person
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