Operations Manager

2 days ago

kolkata, India beBeeGeneral Manager Full time

Key Responsibilities:To effectively manage a hotel with 35-50 keys.To oversee multiple facets of operations, including front office, housekeeping, human resource management, F&B, guest experience, R&M & engineering, security & safety.To supervise various functions and human resources.To manage operational quality with attention to detail.To handle and resolve escalations and grievances.To motivate, mentor, and align staffs.To liaise with various departments and ensure a cordial relationship.Required Skills and Qualifications:A Hospitality graduate/post-graduate or diploma in hospitality.Minimum 5 years of experience in a hotel, hostel, guest house, etc.Extensive operational knowledge of hotel operations.Outstanding communication, interpersonal & time-management skills.Job Brief:A general manager shall be responsible for supervising the effective management of the company's backpacker hostel. He/she shall be entrusted to manage a hotel/hostel overseeing multiple facets of operations, including front office, housekeeping, human resource management, F&B, guest experience, R&M & engineering, security & safety as per standard operating procedures.

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