Customer Support Representative

4 days ago


Bengaluru, Karnataka, India Black And White Business Solutions Full time ₹ 6,30,000 - ₹ 7,20,000 per year

About Client

Hiring for One of the Top most Prestigious Multinational Corporations

Job Title : Customer Service Representative

Qualification : Any Graduate and Above

Relevant Experience : 1 4 Years

Must Have Skills :

1.Experience in a customer service role (Voice and blended).

2.Excellent verbal and written communication skills.

3.Strong problem-solving skills and the ability to think on your feet.

4.Proficiency with CRM systems and customer service tools.

5.Good typing speed and accuracy for chat/email-based interactions.

6.High level of empathy, patience, and professionalism when handling customers.

7.Ability to work in a fast-paced, team-oriented environment.

8.Basic computer literacy and familiarity with MS Office (Excel, Word, Outlook).

9.Strong time management and organizational skills.

Good Have Skills : Handling customers, Proficiency with CRM systems and customer service tools

Roles and Responsibilities :

1.Respond promptly and professionally to customer inquiries via phone, email, chat.

2.Resolve product or service issues by clarifying the customer's complaint, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.

3.Maintain a deep understanding of products/services to provide accurate information to customers.

4.Document customer interactions, transactions, comments, and complaints in the CRM system.

5.Identify and escalate priority issues to the appropriate team or supervisor.

6.Follow communication procedures, guidelines, and policies.

7.Process orders, forms, applications, and requests efficiently.

8.Collaborate with internal teams (sales, logistics, technical support, etc.) to ensure a seamless customer experience.

9.Contribute to team effort by achieving individual and team performance goals.

10.Provide feedback on the efficiency of the customer service process.

Location : Bangalore

CTC Range : 3.5 6 LPA (Lakhs Per Annum)

Notice Period : Immediate

Mode of Interview : Virtual

Shift Timing : General Shift

Mode of Work : Work From office

--

Thanks & Regards,

Chaitanya

HR Analyst- TA-Delivery

Black and White Business Solutions Pvt Ltd

Bangalore,Karnataka,INDIA.

Direct Number: | WhatsApp @ | |

************************PLEASE REFER YOUR FRIENDS***********************



  • Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionAl Fahad Enterprises is a diverse business conglomerate engaged in various sectors, including Tours & Travels and Organic Products among other services. Our company is dedicated to providing high-quality services to our clients, ensuring a reliable and satisfying customer experience. We are committed to innovation and excellence in all our...


  • Bengaluru, Karnataka, India Unicotalent Full time ₹ 2,04,000 - ₹ 2,28,000 per year

    We are hiring enthusiastic and goal-oriented Customer Service Representatives (Tele Sales, Only Malayalam) for our Star Health Insurance – Sales Process. The role involves engaging with potential customers over the phone, explaining various health insurance plans, and converting leads into sales.What We Offer:Fixed salary ranging from ₹17,000 to...


  • Bengaluru, Karnataka, India [24]7 Full time ₹ 2,80,000 - ₹ 5,60,000 per year

    Role DescriptionHR Name: Naveen Kalle Kindly Apply who all are in Bangalore and ok with night shiftNote: For a single opportunity lot of needy candidates are waiting . Dont apply on time pass basisThis is a full-time on-site role for an International Customer Service Representative at [24]7.ai in Bengaluru. The Customer Service Representative will be...


  • Bengaluru, Karnataka, India [24]7 Full time ₹ 4,50,000 per year

    Role DescriptionHR Name: Naveen Kalle Kindly Apply who all are in Bangalore and ok with night shift because its a face to face interviewNote: For a single opportunity lot of needy candidates are waiting . Dont apply on time pass basisThis is a full-time on-site role for an International Customer Service Representative at [24]7.ai in Bengaluru. The Customer...


  • Bengaluru, Karnataka, India NL Transportation Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Strong Communication Skills needed.Strong organizational skills and detail oriented.Experience with Outlook, excel, and scheduling/software systems preferred.Supervise assigned customer accountsMaintain vital Customer Service with account representativesAccept loads to mcleod via EDI electronic load tendering, confirm load information and appointment...


  • Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    ****Role Descg>riptionThis is a full-time on-site role for a Customer Service Representative in Bangalore. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing customer experience by resolving issues effectively. Daily tasks include answering calls,...

  • Customer support

    3 days ago


    Bengaluru, Karnataka, India Inspiration Manpower Consultancy Full time ₹ 1,50,000 - ₹ 2,00,000 per year

    Job descriptionJob Title: Senior Customer Service RepresentativeLocation: BangaloreDepartment: Customer ServiceReports To: Customer Service ManagerJob Type: Full Time.Job Summary:We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior...


  • Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    This is a full-time on-site role for a Customer Service Representative in Bangalore. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing customer experience by resolving issues effectively. Daily tasks include answering calls, responding to emails,...

  • Customer Support

    1 week ago


    Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionAl Fahad Enterprises operates across various sectors including Tour & Travels, Organic Products, and numerous other services. We pride ourselves in offering quality services and products catered to the diverse needs of our clients. Our commitment to excellence has allowed us to establish a strong presence in all our operational areas. Be a...


  • Bengaluru, Karnataka, India 1path2peace Full time

    Salary - 5 lpaExp - 2-3 yearsRole DescriptionThis is a full-time on-site role for a Customer Service Representative at 1path2peace, located in Bengaluru. The Customer Service Representative will be responsible for addressing customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks...