Customer Support Representative
3 hours ago
Company Description
Al Fahad Enterprises is a diverse business conglomerate engaged in various sectors, including Tours & Travels and Organic Products among other services. Our company is dedicated to providing high-quality services to our clients, ensuring a reliable and satisfying customer experience. We are committed to innovation and excellence in all our business endeavors.
Role Description
This is a full-time on-site role located in Bengaluru. As a Customer Support Representative, you will be responsible for addressing customer inquiries, ensuring customer satisfaction, and providing exceptional customer service. Daily tasks include troubleshooting issues, resolving customer complaints, and maintaining clear and effective communication with clients.
Qualifications
- Customer Support and Customer Service skills
- Customer Satisfaction and Troubleshooting abilities
- Effective Communication skills
- Strong problem-solving skills
- Ability to work effectively in a team environment
- Previous experience in customer support roles is beneficial
- A bachelor's degree or equivalent experience is preferred
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