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Customer Support Representative
2 weeks ago
Job Opening: Customer Support Executive (Voice Process)
Company: Square Business Services Pvt. Ltd.
Location: White House Building, Block 3, 6th Floor, Begumpet.
Job Type: Full-Time work from Office
Experience: Freshers Experienced Candidates Welcome
Industry: BPO / Customer Service
About The Role
Square Business Services Pvt. Ltd. is looking for dedicated and energetic individuals to join our
Voice Process team as Customer Support Executives. This role involves assisting customers via
phone, addressing queries, resolving issues, and delivering excellent service that enhances
customer satisfaction.
If you're passionate about customer service and looking to grow with a reputable organization,
wed love to hear from you
Key Responsibilities
Handle inbound and outbound customer calls in a professional and courteous manner
Understand and resolve customer queries efficiently and accurately
Maintain detailed and updated customer interaction records
Escalate complex issues to senior team members when required
Meet daily/weekly targets related to call quality, productivity, and customer satisfaction
Required Skills
Strong verbal communication skills in Hindi and English
Active listening and logical problem-solving ability
Patience, empathy, and a customer-first attitude
Basic computer literacy and typing proficiency
Team player with a positive and adaptable approach
Eligibility Criteria
Qualification: 12th Pass / Graduate (any stream)
Age: 18 years and above
Freshers are encouraged to apply
Immediate joiners preferred
Salary Benefits
Attractive salary package.
Bonus and incentives.
Provident Fund (PF) ESIC applicable
Job Location:
Square Business Services Pvt. Ltd.
Begumpet, White house Building, Block 3, 6th floor.
Interview Process
Walk-in For Interview
Timings : 10:00 AM to 5:00 PM
Contact Us
HR Shashi :
Join one of the fastest-growing customer support teams and kickstart your career with
Square Business Services Pvt. Ltd
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