Quality analyst-BPO

Job Description:-Hiring for Sales & Customer Care Quality Analyst for Novac Technology Solutions(Shriram Finance)Job profile:Performs call monitoring and provides trend data to management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Provides actionable data to various internal support...

Job Description: - Graduation must - Need 1 year of international BPO QA experience. - Perform monitoring and feedback of calls - No software would be considered. **Salary**: Up to ₹550,000.00 per year Schedule: - Day shift **Education**: - Bachelor's (required) **Experience**: - Quality Assurance (BPO): 1 year (required) Work Location: In person

Urgent Hiring for Quality Analysis international BPO (QA)For INTERNATIONAL BPO CUSTOMER SERVICE PROCESSMust have experience in US Intentional PROCESSJob role : Monitoring calls and giving feedback to candidatesAnd other activities of QA needs to be done**Excellent communication skills in English Required**CALL HR: Job Type: Full-timePay: ₹30, ₹50,000.00...

We are having 3 positions open. Kindly find details below Please find below JD for UPSTOX Customer Service process. Required 2 trainers for upstox inbound process Offer salary 35 k to 45 k in hand Qualification graduate Immediate joiner Background required from broking and trading Immediate joiner Location Airoli Communication skills required...

The service industries have grown massively in the last two decades along with manufacturing industries. Any business can survive only when a customer comes back. Hence customer service has become key for any business to succeed, whether the business has their owned customer service or outsourced. This has resulted in growth for BPO/Call Center in countries...

Hello,Hiring for reputed Banking Inhouse project for Navi Mumbai.Designation : Quality Analyst.Shift : Day Shift6 Days workingQualification : Graduation MandatoryExcellent English is mandatoryMandatory to have BPO Exp in Voice process.Should be Quality Analyst on paper for minimum 1 year.Salary : Upto 30KInterviews will be only Face to face.Interested...

Company DescriptionFirst Credit Services is a leading company specializing in Digital Debt Collection and BPO, providing Accounts Receivable Management and Customer Service Outsourcing. With over 25 years of compliant collections and receivables management experience, we customize our approach to meet the unique needs of each client. Our innovative...

Designation: Call Quality Analyst-(BPO Call Center) Language : Marathi /Hindi Location : Koperkhairane , Navi Mumbai Salary-upto 28,000 Role and Key Responsibilities: * Conduct Quality audits on Calls and share feedback with agents. * Conduct compliance and Quality checks and ensure timely reporting. * Drive continuous improvement - make...

Job Title: Quality Analyst Collections (BPO)Location: [Rabale.]Experience Required:Minimum 1 year (on paper) as a Quality Analyst in the BPO sector (mandatory)Prior experience in collections process is requiredRoles & Responsibilities:Perform RAG analysis and identify improvement areasConduct BQM (Business Quality Monitoring) and deliver detailed feedback to...

The Technical Quality Analyst is responsible for monitoring, evaluating, and improving the quality of technical support or customer service provided by agents in a BPO environment. This role involves assessing technical interactions, ensuring compliance with company standards, identifying training needs, and working with stakeholders to enhance overall...