Analyst, Research Subscription Portfolio

Description

About Insight Center-

The A&M Insight Center is the rapidly growing research and benchmarking arm of Alvarez & Marsal. The mission of the Insight Center is to provide our professionals and our client executives with highly relevant, industry specific, actionable, fact-based insights derived through our proprietary benchmark and research studies on a global basis. The Insight Center supports client work and business development projects with an ever-growing toolbox of products, including custom benchmarking and research studies and targeted subscriptions and resources.

The Insight Center also manages the firm's multi-million dollar research subscription portfolio that encompasses over 225 subscriptions. The Insight Center is responsible for full life-cycle management of these contracts: negotiating renewal terms, allocating and paying invoices, and responding to inquiries about both current and new subscriptions. The Insight Center is looking for a strong performer to support the team based in the U.S. and Europe

Who are we looking for?

The A&M Insight Center is the rapidly growing research and benchmarking arm of Alvarez & Marsal. The mission of the Insight Center is to provide our professionals and our client executives with highly relevant, industry specific, actionable, fact-based insights derived through our proprietary benchmark and research studies on a global basis. The Insight Center supports client

work and business development projects with an ever-growing toolbox of products, including custom benchmarking and research studies and targeted subscriptions and resources.

The Insight Center also manages the firm's multi-million-dollar research subscription portfolio that encompasses over 225 subscriptions. The Insight Center is responsible for full life-cycle management of these contracts: negotiating renewal terms, allocating and paying invoices, and responding to inquiries about both current and new subscriptions. The Insight Center is looking for a strong performer to support the team based in the U.S. and Europe.

Reports to: Senior Director – Insight Centre Operations

Location: Gurgaon

Key responsibilities:

Administrative responsibilities of the firm's research subscription portfolio such as:

Invoices – Allocate invoices using the agreed upon allocation model, obtain approval, and submit to Accounts Payable; track payment status to ensure payment terms are met

User Management – Execute user adds and drops via the vendor or self-service platforms

Vendor Quotes – Reach out to current and new vendors to gather information on products/services and costs

Salesforce Updates – Capture contract, invoice, subscription, and subscriber information in Salesforce

Assist with tasks outside immediate key role requirements for the benefit of overall organizational success

What you bring

Bachelor's degree, with at least 2 years of professional work experience

The ideal candidate will possess strong skills in: Customer service; experience in a professional services setting is a plus

Organization, prioritization, and attention to detail; ability to deliver high quality results, often in a time-constrained environment

Written and oral communication

Problem solving; use creativity to think of "outside the box" solutions

Flexibility/adaptability; not afraid of some uncertainty

Other valuable skills and experience

Knowledge of and experience with research subscriptions (e.g., CapIQ, Bloomberg) and Salesforce

Intermediate knowledge of Microsoft Excel and PowerPoint

Project management and/or leadership experience