General Manager Information Technology

2 days ago

Surat, Gujarat, India Concept Medical Full time ₹ 5,00,000 - ₹ 8,00,000 per year

Infrastructure Management: - Design, implement, and manage robust IT infrastructure solutions, including servers, networks, cloud services, and cybersecurity measures. - Ensure high availability, performance, and security of IT systems. - Oversee data center operations, storage, backups, and disaster recovery planning. - Optimize network architecture, including LAN, WAN, VPN, and firewall configurations. - Collaborate with vendors and service providers to maintain infrastructure components and procure necessary hardware/software. - Evaluate and integrate new technologies to enhance IT infrastructure efficiency. Security & Compliance: - Implement and monitor IT security policies, standards, and procedures to safeguard company assets. - Ensure compliance with industry regulations, such as ISO, GDPR, HIPAA, or other applicable standards. - Conduct periodic security assessments, vulnerability scans, and risk mitigation strategies. - Maintain access control, authentication, and identity management systems. Documentation & Process Standardization: - Develop and maintain IT documentation, including system architecture, configurations, policies, procedures, and troubleshooting guides. - Create standardized IT processes and workflows to enhance operational efficiency. - Ensure proper version control and accessibility of all IT documentation. - Facilitate knowledge sharing within the IT team through well-structured documentation and training. Team Leadership & Support: - Lead and mentor a team of IT infrastructure specialists and administrators. - Provide technical guidance and support to resolve escalated IT issues. - Coordinate IT infrastructure projects, ensuring timely delivery within budget. - Collaborate with cross functional teams to support business needs and digital transformation initiatives. Performance Monitoring & Reporting: - Establish KPIs to track infrastructure performance, uptime, and resource utilization. - Generate regular reports on IT infrastructure health, security incidents, and project progress. - Proactively identify areas for improvement and recommend strategic initiatives. Qualifications & Skills: - Bachelor's degree in computer science, Information Technology, or related field years of experience in IT infrastructure management, with at least 5 years in a leadership role. Expertise in networking, cloud computing, virtualization, and cybersecurity best practices. - Handson experience with infrastructure technologies such as Windows/Linux servers, firewalls, VMware, Azure/AWS, and enterprise storage solutions. - Strong understanding of IT governance, compliance frameworks, and documentation standards. - Proficiency in ITSM tools and automation frameworks. - Excellent problem solving, communication, and project management skills. - Industry certifications such as CCNA, ITIL, CISSP, or PMP (preferred).

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