Customer Relationship officer
3 days ago
- Handle inbound calls and resolve customer queries related to insurance products
- Provide accurate and updated information to build trust and long-term relationships.
- Make outbound calls for policy renewals, cross-selling, upselling, and lead generation.
- Explain insurance plans, benefits, premium calculations, and terms clearly to customers.
- Guide customers through claim procedures, documentation, and grievance handling.
- Maintain customer records in CRM and ensure timely follow-ups.
Job Types: Permanent, Fresher
Pay: ₹230, ₹275,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Education:
- Bachelor's (Required)
Language:
- English (Required)
- Kannada (Required)
Work Location: In person
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