Team Lead

1 week ago

Bengaluru, Karnataka, India Leap Finance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About usWe are building this and this and thisIn short, we are building the platform to drive global careers for millennials from emerging economies We work at the exciting intersection of the 2 hottest trends around - edtech & fintech And we love that we succeed as a business while powering the dreams of talented studentsFounder ProfileArnav Kumar is a graduate of IIT Kharagpur. Leap is his second company and he has raised more than $30M in capital for his startups. In his last role, he was a VC investor with SAIF Partners (Now Elevation Capital), which is an early investor in paytm, meesho, urban company, unacademy and many other unicorns. He thinks and tweets about Product, Business Models and Company BuildingVaibhav Singh is a graduate of IIT Kharagpur. He spent his first 6 years at DeutscheBank, across Singapore & Sydney to manage a $3Bn flow book. He has built 2 fintech startups before, as a founding member of CapitalFloat and Incred, both pioneering businesses valued >$500Mn The Leap team has a fine balance of industry experience (edtech, fintech, study abroad) and technical skills (engineering, product, design)About the Role :We are looking for a Team Leader - UK for our branch.You will work with the leadership team and counsellors to drive numbers and fuel yours and Leap's growth.The charter for this role will include :Meet Allotted Team targets ( Leads, Applications & Visas)Contribute in developing a strong & efficient counselling teamResolve escalations and ensure a smooth student journeyConduct Training sessions & help build a world-class team of counsellorsMaintain high Satisfaction RatingsReport & Data ManagementImplement Organisational Values, Goals & objectives within the teamCollaborate with internal & external stakeholders to achieve set targetsPipeline forecast & ManagementIdentify, analyse and rectify operational issues in coordination with immediate supervisorsIdeal Persona would :The candidate should be from Counseling Industry (Mandatory)In-depth knowledge of UK4-5 Years of experience in study abroadSound Understanding of various courses, admissions process, Visa process, and career options across various disciplinesExperience in Shortlisting universities based on student profiles & preferencesExperience in working with CRMs is desirable.Previous Stakeholder Management Experience (Good to have and will be preferred)Proficient with MS Office and other Web Conferencing tools.Hunger to move from an individual counselling role to one where you lead a team and drive numbers.If you have the skills and experience required for this position and are passionate about international education, we encourage you to apply.Life @ LeapMutual RespectWe love people who are 'relentlessly resourceful'. Find your way out. Focus on the possibilities instead of the problems.Bias for actionWe take calculated risks backed by data and information available and encourage fail fast to find the best solutions as soon as possibleLearn & get betterContinuous learning and improvement is the key. We don't stop learning. We treat feedback as a gift and as an opportunity to get better.Growth mindsetWe operate with a growth mindset and not a mindset of fear or judgement. You are in control of your own ability to learn and improve. We love Resilience.

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