Senior SaaS

Senior SaaS ( HCM ) Implementation Consultant |
Hyderabad | Hybrid | US EST Shifts

Role Overview: The Senior Business Consultant is responsible for delivering
consulting/implementation services to customers and defining, improving, and
driving best practices across the practice. The Senior Business Consultant will
also work in Pre-Sales engagements, during the presentation and/or scoping
phases

In This Role You Will:
Focus on business requirements gathering, functional solutions and testing.
Conduct business requirement analysis and gap analysis.
Develop and recommend solutions and strategies for functional solutions based on the analysis of customer business goals, objectives, needs, and existing business workflow.
Uses industry expertise to spot gaps and pitfalls in business requirements/existing customer processes, and steers customers toward an optimal solution.
Identify and recommend solutions to meet client business requirements. Guides customers through functional options thoroughly.
Facilitate and lead the business process and configuration workshops.
Work with the Cornerstone Project Manager to define optimum project delivery strategy and plan.
Provide functional and business leadership to the client as well as the cross-functional team.
Testing and Validation of business requirements and functional solutions.
Work with internal groups to define, deliver, and assist with post-implementation issues.
Lead specific workstreams.
Facilitate and lead the delivery of Administration Training.
Provide consulting on the functionality of the SumTotal application and industry best practices.
Internal-facing effort to ensure best practices (approximately 20% of the role).
Function as a subject-matter expert in relevant areas.
Oversee and guide Learning (and Talent, if required) implementation projects.
Meet utilization requirements and other KPIs related to individual and practice performance.
No direct reporting responsibilities.
Up to 50% travel, will be required.

You've Got What It Takes If You Have:

5-7 years of consulting experience in the HCM space, with more than 5 years of consulting experience in medium/large scale projects
Communication
Clear, understandable.
Articulates complex topics well.
Presents themselves professionally.
Good writing skills.
Problem Solving Skills
Analyzes problems logically to identify root causes.
Seeks input from a wide range of sources asks insightful questions.
Presentation:
Ability to command customer's confidence as an SME.
Ability to drive the group to the best applicable solution by applying in-depth product & industry best practices.
Ability to project confidence to help customers make the right decisions, utilizing the SumTotal and industry best practices.
Ability to lead a group discussion.
Ability to engage with prospective customers, during the scope discovery phase.
Ability to drive the discussion towards controlling project scope and schedules.
Team Collaboration
Contribute to overall team success in delivery and pre-sales scenarios.
Drive team to complete tasks on schedule and of high quality.
Provide support and guidance to consultants and analysts.
Customer Satisfaction
Understand the fundamentals of customer satisfaction for the software business.
Ability to establish trusting relationships with customers.
Ability to continuously improve and receive positive feedback from customers and internal stakeholders.
Initiative
Ability to manage tasks with minimal supervision.
Ability to lead and complete projects with complex customer requirements.
Proactively spot and prevent project issues.
Manage risks and issues resolution.
Ability to lead projects with premier clients.
Deep subject matter expertise in relevant practice areas (e.g., learning management, talent management, etc.)
Strong interpersonal skills
Strong customer-facing presentation and facilitation skills
High level of organizational skills and ability to coordinate the work of others

Extra
Dose of Awesome If You Have:

• Degree with Business major and
technical minor preferred.

• Extensive experience with
enterprise HCM software implementation.

• Proficiency with Microsoft
Office, Kantata (Mavenlink)

Note:  This role is eligible for a Shift Allowance ,
and transportation by Cabs is provided across the shifts

#LI-Hybrid

Our Culture:

Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today.  

Who We Are:

Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.

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