Customer Onboarding Associate
2 hours ago
Job Description About Us Join SaaS Labs, where innovation meets excellence SaaS Labs is a global SaaS company powering over 6000 businesses worldwide with its software ecosystem focused on automation, productivity, and collaboration. Backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads, our portfolio includes JustCall, Helpwise, Dialworks, EasyCalendar, CallPage, Atolia, and CallRoot. What is in this role for you We believe onboarding is not just a processit's the first chapter in the customer's success story. As a Senior Customer Onboarding Associate, you'll shape that story by ensuring new customers experience value quickly, confidently, and seamlessly. You'll be their trusted guide and advisor, influencing how they adopt and grow with SaaS Labs . What You'll - DoUnderstand customer objectives, challenges, and use cas - esOwn the onboarding journey: design success plans, train, and activate custome - rsDrive smooth product implementation and ensure customers reach their first aha mome - ntEducate customers on best practices and workflo - wsCollaborate with Sales, Product, Engineering, and Success across time zon - esBuild trust with executives and proactively manage at-risk custome - rsEnsure a warm, structured handover to the Customer Success te am What You Need to H - ave2-5 years in B2B SaaS onboarding or success, ideally with US custom - ersStrong communication skills to engage senior executives and global clie - ntsProven track record of driving adoption, retention, and customer deli - ghtExperience with tools like Gainsight, Totango, or ChurnZ - eroAnalytical, problem-solving mindset with data-to-action ski - llsDeep understanding of SaaS and business proces - sesAbility to translate customer needs into technical requiremen - ts.Global customer experience across varied segme - ntsKnowledge of APIs and Webhooks will be a pl us. Why Join - UsOpportunity to work and collaborate with a truly global team spread across 6 count - riesRoutine hackathons and learning boot camps to promote knowledge sha - ringComprehensive medical benefits and term insur anceReady to shape customer journeys and make an impact from day one Apply now and be part of our growth story. Curious about what we're building Follow us on LinkedIn to be the first to k now
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Customer Onboarding Associate
5 days ago
Noida, Uttar Pradesh, India SaaS Labs Full time ₹ 60,000 - ₹ 1,20,000 per yearAbout UsJoin SaaS Labs, where innovation meets excellence SaaS Labs is a global SaaS company powering over 6000 businesses worldwide with its software ecosystem focused on automation, productivity, and collaboration. Backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads, our portfolio includes JustCall, Helpwise, Dialworks,...
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Customer Onboarding Associate
17 hours ago
Noida, Uttar Pradesh, India SaaS Labs Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout UsJoin SaaS Labs, where innovation meets excellence SaaS Labs is a global SaaS company powering over 6000 businesses worldwide with its software ecosystem focused on automation, productivity, and collaboration. Backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads, our portfolio includes JustCall, Helpwise, Dialworks,...
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Onboarding Customer Support
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india Chronos Consulting Full timeJob Description Our client is a leading WordPress page builder plugin. They are looking for Onboarding Support Associates. These are full-time, home office based positions providing customer support via chat or email. As a Tier 2 Onboarding Support Associate, you will provide a high level of support for the future and existing users. Requirements At least 2...
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Associate Executive
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Noida, India IRIS software Full timeJob Description Why Join Iris Are you ready to do the best work of your career at one ofIndia's Top 25 Best Workplaces in IT industry Do you want to grow in an award-winning culture thattruly values your talent and ambitions Join Iris Software - one of thefastest-growing IT services companies- whereyou own and shape your success story. About Us At Iris...
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noida, India Paytm Payments Services Full timeRole: Associate / Sr. Associate – VRM (Merchant Onboarding & Portfolio Management)Location: [Noida]Department: Merchant Onboarding & PortfolioReporting To: Team Lead / Manager – OnboardingRole OverviewAs a VRM Associate, you will support merchants in completing their onboarding journey with Paytm Payments Services. The role involves guiding merchants...
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Customer Onboarding
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India Yanolja Cloud Solution Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRoles & ResponsibilitiesNew customer onboardingBe able to understand the nature of client issues and resolve them in a timely and efficient manner.Responsible for resolving client issues via Live Chat, Email, Phone, and Remote software.Self-motivated and be team player.Maintain policies and procedures when working with clients and provide appropriate...
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Merchant Onboarding Associate
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Noida, Uttar Pradesh, India Paytm Services Private Limited Full time ₹ 25,00,000 - ₹ 50,00,000 per yearInside Sales - Merchant Onboarding About Us: Paytm Payment Services Limited (PPSL) is a wholly owned subsidiary of One Communications (OCL) headquartered in Noida, India. It is a technology-driven fintech entity offering digital payments solutions and business tools to merchants PPSL's mission is aligned with Paytm's broader goal: "to bring half-a-billion...
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Jana
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Noida, India Onboarding test team 7 Full timeAre you a technologist or recent grad looking for career advancement and work/life flexibility? This Technologist role will give you the opportunity to work on behalf of one of the industry's most respected and recognized healthcare brands along with give you the tools to help support your career advancement within Siemens...
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Senior Associate, Employee Onboarding
2 days ago
Hyderabad, India Amgen Full timeJob Description Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four...
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Team Lead Associate – VRM
1 week ago
Noida, Uttar Pradesh, India Paytm Payments Services Full time ₹ 2,00,000 - ₹ 8,00,000 per yearRole: Associate / Sr. Associate – VRM (Merchant Onboarding & Portfolio Management) Location: [Noida] Department: Merchant Onboarding & Portfolio Reporting To: Team Lead / Manager – Onboarding Role Overview As a VRM Associate, you will support merchants in completing their onboarding journey with Paytm Payments Services. The role involves guiding...